Job description
Stew Leonard’s, a family-owned and operated fresh food store founded in 1969, has six stores in Norwalk, Danbury, and Newington, CT and Farmingdale, East Meadow & Yonkers, NY. Stew’s earned its nickname, the “Disneyland of Dairy Stores” because of its country-fair atmosphere, with costumed characters and animated entertainment throughout the store that keep children entertained while parents shop. Stew Leonard’s legion of loyal shoppers is largely due to the stores’ passionate approach to customer service: “Rule #1 - The Customer is Always Right”; Rule #2 - If the Customer is Ever Wrong, Re-Read Rule #1.” This principle is so essential to the foundation of the company that it is etched in a three-ton granite rock at each store’s entrance. The company’s culture is built around an acronym for S.T.E.W.: Satisfy the customer; Teamwork gets it done; Excellence makes it better; WOW makes it fun. A family orientated company that respects the personal balance between work and family with career opportunity and growth- over 80% of our managers have been promoted from within. An equal opportunity employer who believes that diversity is about more than just physical traits, but is a celebration of cultures, experiences, opinions and life itself.Position Description:
Ice Cream Host interact directly with customers at the service bar by answering any questions, offering recommendations, and making ice cream.
Your day-to-day:
- Making ice cream cones and cups of the customers choosing
- Packaging ice cream in quarts, cookies, waffles, etc. for display case
- Making candy apples, caramel apples, and other holiday sweets
- Assisting in coffee when needed
- Provide exceptional customer service by greeting customers and answering questions
- Selecting, packaging, and pricing products ordered by customers at the service bar
- Cleaning equipment
- Operate cash register and receive payment in various forms
- Adhere to all health, sanitation, and safety regulations
- Assist in other duties, as assigned
- Provide exceptional customer service
- Entry level position; no prior experience required
- Safely use tools and equipment used in the daily operation of department
- Great customer service
- Good oral communication
- Flexibility
- Ability to work on a team
- Great work ethic
- Problem solver
- Self-motivator
- Honest
- Requires frequent walking, standing, reaching and bending, with occasional lifting up to 30 pounds
- Requires repetitive motion of arms and hands
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