Human Resources Quality Assurance Administrator

Full Time
Conway, AR 72034
Posted
Job description

GENERAL DESCRIPTION OF POSITION

The HR QA Administrator is the administrator over the Human Resources Department's First Line of Defense program. The HR QA Administrator will manage the quality assurance testing program, including scheduling, performance, testing, and reporting. In addition, the HR QA Administrator will identify areas of improvement and training opportunities for the HR department and supporting operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide support, training and guidance to all HR Department areas. This duty is performed daily.
2. Administer the HR Department's First Line of Defense program. This duty is performed daily.
3. Manage the QA testing schedule. This duty is performed monthly.
4. Perform QA testing per schedule and submits results to Chief HR Officer. This duty is performed daily.
5. Complete QA reports in LogicManager. This duty is performed daily.
6. Provide recommendations for improvement to the line of business, based on testing exceptions or variances. This duty is performed as needed.
7. Manage projects assigned by the Chief HR Officer, including mergers & acquisitions, open enrollment, etc. This duty is performed as needed.
8. Maintain compliance with State and Federal laws, as well as Company policies and procedures. This duty is performed daily.
9. Completes required BSA/AML training and other compliance training as assigned. This duty is performed annually.
10. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
11. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 7 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry.

CRITICAL THINKING SKILLS

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

SHRM-CP or equivalent

SOFTWARE SKILLS REQUIRED

Intermediate: Accounting, Alphanumeric Data Entry, Database, Human Resources Systems, Payroll Systems, Spreadsheet, Word Processing/Typing

Basic: 10-Key, Contact Management, Presentation/PowerPoint

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; frequently required to stand, walk; and occasionally required to reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision.

ADDITIONAL INFORMATION

Occasional travel may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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