Job description
Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.
- Manage cleaning and maintenance operations for both housekeeping and laundry departments.
- Plans and organizes workflow for both laundry and housekeeping to ensure timely and accurate completion of all projects.
- Ensures room assignments and guest issues are completed in a timely and accurate manner meeting or exceeding all established standards. Monitors and ensures cleanliness of all public areas.
- Establishes and maintains position critical standards and procedures and efficiency standards.
- Creates and manages checklists for each position to ensure all assigned tasks are completed in expected time/manner. Orders supplies and maintains accurate inventories of guest supplies and linens. Conducts regular inventories and implements procedures to limit loss.
- Responsible for the supervision of all housekeeping and laundry staff.
- Supports hiring process, trains, coaches and counsels' performance improvement.
- Develops and ensures execution of formal training for all positions supervised.
Job Requirements:
Previous people management experience - min 2-3 years
Preferred experience in a housekeeping or hotel management role
Valid Driver's License with an acceptable driving history
Job Type: Full-time
Pay: $59,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Lenox, MA 01240: Reliably commute or planning to relocate before starting work (Required)
Experience:
- management: 2 years (Required)
Work Location: In person
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