This position requires that you accept the responsibility for the delivery of housekeeping services to each resident in your assigned Resident Group. You will be required to monitor the activities and behavior for all residents in your Resident Group so that the care and housekeeping services for each resident are appropriate and delivered to them in a continuous, predictable, and efficient manner.

Assume cleaning responsibilities for all residences and common areas on a scheduled basis. Keep all areas of the community clean, neat, attractive, and safe for residents, guests, and team members at all times.

SPECIFIC JOB PERFORMANCE DESCRIPTION

• Clean all resident apartments as scheduled by supervisor. Empty wastebaskets, clean all bathrooms, swab out toilet bowl, and wipe out bathroom sink, bathtub, and counter tops. Wipe off mirror, mop floor, change sheets on beds, replace towels, clean sink in kitchen, kitchen counter and kitchen floor, dust flat surfaces that are uncluttered, vacuum all exposed areas, wash windows as needed.
• Pick up laundry weekly from resident units as scheduled.
• Clean all common areas to specifications and standards including elevators, halls, landing, stairs, resident activity areas, lobbies, model units and clean other flat surfaces as scheduled or requested by management.
• Check and touch up vacant units weekly according to assigned schedule.
• Maintain housekeeping cart in a clean and orderly manner.
• Advise supervisor when supplies diminish for reorder.
• Follow safe guidelines for the use of specific chemicals, must be familiar with emergency procedures if chemicals are misused.
• Assist in laundry room as needed.
• Present a professional demeanor that communicates to current and prospective residents the corporate philosophy of service, goodwill and genuine interest in the resident?s unique needs.
• Conduct yourself and your business at all times so as not to detract from or reflect adversely on the reputation of the property.
• Handle all resident concerns and complaints with finesse and in a caring, polite and professional manner.
• Communicate and channel to supervisor, all resident, personnel and other matters and information which could concern or be in any way beneficial to employer
• While on duty, diligently and conscientiously devote your full and exclusive time and attention, your best skills and efforts, to the discharge of your duties.
• Promote a thorough and continuous understanding among all employees of the importance of the housekeeping department to the quality of life for all residents and prospective residents.
• Perform such other tasks as may be required from time to time by the management of the property.