Job description

Hampton Inn is in search of a passionate and experienced Hilton General Manager. You will effectively lead the day to day operations with a priority on overall guest satisfaction. Oversee and assist in all areas of the hotel: front desk, breakfast, housekeeping, maintenance, sales and marketing, revenue management, and human resources. Reports to Regional Director of Operations & Owner

PRIMARY RESPONSIBILITIES:

• Create an efficient, professional, and upbeat culture
• Hire optimistic team members and provide constructive criticism
• Complete annual reviews promoting advancement for future leaders
• Thoroughly know and implement brand standards, and brand QA Inspection expectations
• Adhere to management company policies and procedures, and demonstrate strong moral principles
• Ability to complete routine accounting procedures for accurately and on time
• Report incidents verbally and written immediately to regional management
• Inspect guestrooms and public areas inside and outside of the property for safety, cleanliness, and appeal
• Engage with guests to solicit their feedback to address immediate concerns and prevent issues from repeating
• Actively participate in weekly revenue management strategy calls and lead man/lead womanagement calls
• Know competitor hotels' strengths and weaknesses, and establish relationships with them

REQUIREMENTS:

• Minimum 2 years of proven successful General Manager experience
• Exceptional customer service, and problem-solving skills, and focusing on problem avoidance
• Professional and kindhearted communication skills; email/written and verbal
• Powerful leadership competence, contributing to overall team member retention
• Ability to take ownership of problems that arise and overcome them with minimal direction
• Knowledge of basic accounting skills and computer programs
• Push, pull, lift and or carry objects up to 40+ pounds, walk upstairs, long distances, and or stand for long periods at a time
• Hilton experience preferred but not required
• Knowledge of hotel PMS systems

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Overnight shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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