Job description

The original Sant Ambroeus opened its doors in Milan in 1936, and quickly acquired a devoted following in northern Italy’s cosmopolitan capital. In New York, Sant Ambroeus originated on Madison Avenue, where the restaurant recently celebrated its 30th anniversary, and expanded to locations including Southampton, the West Village, Soho, Sant Ambroeus Coffee Bar at Loews Regency in Midtown Manhattan, Coffee Bar at Sotheby’s and more recently Sant Ambroeus Restaurant in Palm Beach, FL. Sant Ambroeus restaurant recollects these authentic Milanese origins,

In the fall of 2016, Sant Ambroeus Palm Beach opened its doors to a new community, bringing a touch of old-world Milan—via contemporary Manhattan—to sunny Florida.

In addition to the fine dining experience in the main dining rooms, guests enjoy casual seating at the bar, with cocktail and café tables, a signature coffee bar and gelateria. The menu, includes Sant Ambroeus signature dishes such as Vitello Tonnato, Caprese, Tagliatelle alla Bolognese, Risotti and Cotoletta alla Milanese, alongside new dishes inspired by the sea and the fresh ingredients of Florida.

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

Skills and Qualifications

- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate guests' needs to W/Ws, Bussers, Managers, etc.
- Must be able to walk and stand during entire shift - Must be able to reach, bend, stoop and wipe
- Must be able to carry trays or supplies (10-30 lbs.)
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- Must be upbeat, outgoing and positive
- Ability to work effectively within a team
- Ability to effectively communicate on the telephone.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Physical setting:

• Upscale casual restaurant

Weekly day range:

• Weekend availability

Work Location: One location

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