Job description
Location: Washington D.C.
Duration: Full time
Qualifications:
Prospective employee should have good communication skills as well as a strong understanding of all Microsoft platforms including the setup and maintenance of the following:
Troubleshoot PC and laptop hardware, XP operating system and MS Office issues
Software/Operating System/Hardware installation/upgrades
Respond to helpdesk trouble tickets
Manage and create new user accounts
Manage IT web accounts
Assist System Administrators with IT needs
Preferred Skills:
Information Technology or related major with 12-24 months experience in a desktop support position preferred
Strong Windows XP and PC Hardware installation and troubleshooting skills
Working knowledge of Microsoft Office
Basic understanding of TCP/IP for network connectivity troubleshooting
Preferred Knowledge:
Apple
Linux
Exchange
Scripting languages a plus
Trouble ticketing systems
Basic networking
Education:
Bachelor's degree or comparable work experience preferred
******IMPORTANT******
When you email us your resume, please also include the following:
Your salary requirements
If you are legally authorized to work in the US
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