Job description
JOB DESCRIPTION
Job Title: Guest Service Maintenance Associate
Reports To: Rooms Division Manager
Direct Reports: N/A
Status: Non-Exempt
Purpose:
The Guest Service Maintenance Associate is responsible for maintaining the repairs of Guest areas at our World Class Resort. The Guest Service Maintenance Associate will play a key role in contributing to our guest satisfaction maintenance support team, and The Buccaneer’s Mission.
Essential Functions:
- Manage and maintain monthly inspections of all air conditioner/HVAC and AC ducts by servicing all units, changing filters on various ventilation units, and updating work logs.
- Coordinate and communicate with the Rooms Division Manager of new task, work order completion, and inventory.
- Monitor control panels and electrical wiring to identify issues.
- Provide proactive general room electrical, carpentry, and plumbing maintenance.
- Assist team Members with tasks such as moving furniture and equipment at various sites; and other departments with the sets up and break down of furniture or other items.
- Assist Contractors when hotel rooms are renovated.
- Perform monthly inspections of fire extinguishers, and eye wash stations property wide.
- Assist with installation of and perform general maintenance of restaurant and kitchen equipment.
- Assists with special projects periodically as directed.
- Deliver a warm greeting when following-up with guest and employees regarding repair request.
- Represent our World Class Resort by demonstrating competence and taking pride in your work.
- Create and maintain a peaceful environment; promote teamwork and collaboration.
- Acknowledge and welcome all guests according to The Buccaneer’s company standards.
- Eager to develop skills as an ambassador of our World Class Resort.
- Other duties as assigned by management.
Knowledge, Skills, and Abilities:
- High School Diploma or equivalent.
- Plumbing and/or Electrical Certification or three (3) years proven experience in related field.
- Three (3) years minimum air conditioner/HVAC experience or Diploma or certification, required.
- Must be able to lift 50 pounds, bend, stretch, and stand for an extended period.
- Ability to prioritize and organize work assignments.
- Ability to work under pressure and exercise good judgment.
- Ability to maintain confidentiality of The Buccaneer Hotel guests, proprietary, and pertinent hotel information.
- Ability to ensure security of guest.
- Ability to carry out specific oral and written instructions.
- Must have valid driver’s license.
- Ability to workdays, nights, and weekends.
- Ability to work independently and in a team setting.
- Basic computer skills, a plus.
Job Type: Full-time
Salary: $10.50 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Christiansted, VI: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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