General Manager

Full Time
Raleigh, NC
Posted
Job description
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
The maintenance and operations team provides routine preventive maintenance on all Campus Enterprises’ facilities and equipment.
NC State Dining provides campus-wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 4 dining halls, 5 convenience stores, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 150 permanent EHRA and SHRA employees.
Essential Job Duties:
This position will be a General Manager to oversee Clark Dining Hall to meet student needs and will be responsible for the strategic planning, analysis, and financial stewardship of this location operated by NC State Dining. This includes overall leadership, coordination, planning and innovation of the assigned unit.

The day-to-day management will be achieved by a team of supervisory staff reporting directly to this position. The person in this position must be committed philosophically and operationally to delivering high-quality services in an efficient manner while being sensitive to the service needs of NC State University.

Duties for this position include but are not limited to:
  • Leads other supervisors in the planning, organization and implementation of the daily production and service operations for the assigned facilities.
  • Responsible for ensuring sufficient staff for operational needs by hiring, training and developing staff for the dining halls.
  • Provides administrative supervision of all dietary activities, including planning and establishment of menus, preparing and reviewing budgets, and procurement of all equipment.
  • Maintains oversight of equipment repairs and purchases, standardization of daily operations and coordination of all feeding requirements of the students using this dining hall.
  • Responsible for employees working a variety of shifts covering seven days per week.
  • Responsible for hiring, training, and performance appraisals for SHRA permanent and temporary employees.

This position must be an entrepreneurial manager and change agent who is dedicated to supporting the ongoing development of NC State Dining department and its culinary services.

AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. For individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.



About North Carolina State University:

NC State is among the top 10 employers in North Carolina. Forbes annual survey of America’s best employers by state places NC State in ninth place in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, diversity, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships. NC State’s Campus Enterprises division offers a unique opportunity to pursue a career in retail, hospitality or related business functions in the rewarding setting of higher education.

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