Job description

Under general direction, the Receptionist/Switchboard is responsible to maintain the multi-line switchboards, attend to visitors, perform general office tasks and perform certain administrative tasks for customer service.

Essential Functions:

• Answer the telephone in a friendly and professional manner, direct calls to appropriate individuals and take messages when necessary.
• Greet company visitors and direct inquiries to the appropriate individual.
• Manage the customer welcome sign display and sign-in book.
• Ensure safety protocol is followed and that lobby doors remain locked at all times.
• Supply and receive job applications from candidates, instruct candidates on how to complete the form, and ensure the form is completed correctly and thoroughly before forwarding to HR.
• Accept and log UPS and FED EX envelopes and packages; notify the appropriate individual in a timely manner.
• Sort and distribute company mail daily.
• Announce telephone pages and any required company instructions or announcements over the intercom system.
• Perform general office duties such as faxing, photocopying and filing as needed.
• Assist customer service with order entry functions including entry of all order types, proofing customer orders, entering credits, entering returns, answering customer inquiries via email and phone.
• Organize customer shipping documents for filing.
• Assist finance in mailing, emailing and sorting invoices.
• Assist with adhoc projects.
• Maintain an orderly reception desk and lobby area.
• Responsible for miscellaneous clerical tasks for various departments Job

Requirements

• Customer Service Oriented
• Detail Oriented
• Displays enthusiastic, positive, and professional demeanor
• Ability to work in a highly confidential work environment
• Ability to handle pressure and multi-task effectively
• Basic level Microsoft skills including Word, Excel, Outlook and, PowerPoint
• Excellent communication skills - both written and oral
• Possesses good judgment, tact, and problem-solving skills
• High level of dependability and professionalism
• ZOHO CRM or JD Edwards experience a plus
• Completion of a satisfactory comprehensive background check

Pre-Employment Screening: Drug screening and background check required.

Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer: that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.

ADA Statement: CHASE Technical is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Wheeling, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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