Job No: 527196
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time Job Summary:

The purpose of this position is to support the financial aid data submissions to and from the Common Origination and Disbursement system, CSAC, Direct Lending, and others. This position will support all website updates, compile documentation for processes, and reports.

Major Duties and Responsibilities:

Data Transmission

• Perform daily import and export processes for the Office of Financial Aid and Scholarships which include various reports and records from Common and Origination and Disbursement system included, but not limited to ISIR files, Direct Loan files, Pell Grant files, and Cal Grant files.
• Conduct the transmission of records including but not limited to: the Pell origination and disbursements process, loan origination and changes, loan promissory notes and entrance counseling and federal financial aid disbursements to the Common Origination and Disbursement Center (COD), CSAC records and files, Cal Grant accept/reject files, Dream Loan data processing with ECSI, reconciliation files for programs, and payment rosters.

Documentation and Reports

• Assist in preparation of documentation, write training modules, and perform routine tasks to assist the Financial Aid delivery Systems Team and Financial Aid staff. During peak periods, serve as back up for overload processing.
• Produce and provide required financial aid data for financial aid audits and reports.
• Develop, design, write, run, analyze and evaluate ad hoc queries and reports using PeopleSoft Query Manager and SQL.
• Run various office reports including, but not limited to award corrections, over-awards, census file updates, and conditional admit processes.
• Stay abreast of best practices in the field and update business processes guides as appropriate.
• Provide lead work direction to staff as needed and as appropriate.

Financial Aid Technology and Processes

• Support testing and implementation of any maintenance upgrades for the core student information systems.
• Maintain an in-depth knowledge of financial aid federal, state, and institutional regulations and policies and how they are addressed by information systems.
• Keep current with PeopleSoft system standards, change, trends, and functions and will assess the impact on financial aid functions and operations.
• Assist with coordination of technology-based systems for the various functions of the Financial Aid & Scholarships Office.
• Meet regularly with the IT Systems in-house staff to ensure consistent processing and documentation is current and any issues with system functionality is addressed.

Financial Aid Website

• Update the Net Price Calculator as needed.
• Coordinate, update and maintain the Financial Aid website information as needed.

Other Duties as Assigned.

Minimum Qualifications: Required Education and Experience

• Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS two years of related experience.

Required Qualifications

• General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

Preferred Qualifications

• Understanding of the federal, state, and institutional programs administered in a financial aid office.
• Understanding and working knowledge of Common Origination and Disbursement system for transporting files.
• Understanding of the transmittal portion of webgrants.
• Understanding of EdConnect.
• Understanding of ECSI.
• Familiarity with the Net Price Calculator.
• Understanding of how to write Business Process Guides for training.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
• Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
• Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work direction.

Compensation and Benefits:

Anticipated Hiring Rate : $4,170 per month

Classification Salary Range: $ 4,170 - $7,545 per month

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/Probationary

Schedule: Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

Staff: The application deadline is: May 22, 2023

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the Office of Employee and Labor Relations by phone at (909) 537-5138 or by email at employee.relations@csusb.edu

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act