Job description

$500 HIRING BONUS!!

This is an opportunity to partner with the historic Edgeworth Club, a private member club which has existed since 1893, with the goal of quickly becoming an Event and Sales Manager.

We are seeking an energetic & positive individual who enjoys a fast-paced work environment where he/she will assist in executing a myriad of fun events. These include weddings and receptions, of which there are currently sixteen under contract, along with holiday celebrations, club events, baby and bridal showers, large-scale outdoor events, intimate wine dinners, midnight poolside parties, racquets and bowling parties, and everything in-between. Our job is to create lasting memories and happiness for the members and guests of Edgeworth Club, which we've been doing at our current location in Sewickley for the past ninety years.

We offer a wide range of benefits for full-time employees after only 90-days which include but are not limited to:

· Health insurance participation with employer contributions which include Medical, Dental, Vision, Life

· Long-term & Short-term disability

· IRA with company match

· HSA with company match

· Vacation and Personal Days paid time off

· Holiday pay for club-approved holidays regardless of hours worked on that day

· Complimentary staff meals

· Career growth and development financial assistance

· Christmas Bonus

Below is the essential job description. We encourage you to reach out to discuss the possibilities as we are hiring immediately:

Events and Service Supervisor

Related Titles: Banquet Captain, Service Captain, Event Assistant

Reports to: Event & Sales Manager

Supervises: Servers, Food Runners, Host/Hostesses, Service Assistants, Bartenders

Works Laterally: Other club Supervisors and Managers

Classification: Full-Time Regular Non-Exempt

Education and/or Experience

· High school graduate or equivalent.

· Previous fine dining and banquet experience.

· Must be at least 18 years of age to serve alcohol.

· Minimum two years of relevant Hospitality experience.

· Proven track record in successfully assisting all types of banquet functions and other special events.

· Some liquor and public entertainment license knowledge.

Job Knowledge, Core Competencies and Expectations

• Ability to execute all service types (i.e., Buffet, Plated, Stationed, Synchronized, etc)
• Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing and serving of food in large quantities.
• Able to work flexible schedule that includes weekends, holidays and split shifts.
• Must have good communications skills and an outgoing personality.
• Able to multi-task, sometimes in pressure situations in multiple outlets.
• Good organizational and follow-through skills.
• Ability to demonstrate proper a la carte and banquet 5-star service.
• Knowledge of kitchen and banquet equipment.
• Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

Assists management in supervising service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained. Co-creates, trains, and enforces service standards. Works laterally with other supervisors/managers to plan and execute club a la carte service and events. Plays a sideways role in event/service sales and a direct role in event/service execution.

Job Tasks/Duties

• Remains responsible for all roles, and the tasks assigned to those roles, which report to this Supervisor.
• Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.
• Works with Food and Beverage Managers on both sides of the line, and others, to coordinate personnel requirements for private functions.
• Supervises and directs banquet staff during all phases of a catered event.
• Effectively and regularly communicates expectations and service goals to staff.
• Assists in the creation and implementation of employee incentives and morale-boosting programs.
• Assists in the development and execution of short- and long-term department goals.
• Coordinates food service between kitchen and service staff according to the prescribed service model for a la carte or banquets.
• Inspects all aspects of the service experience to ensure 5-star standards are kept.
• Assists with inventory of all banquet service ware, equipment and supplies to meet required needs.
• Enforces established club rules, regulations and policies.
• Prepares and reviews table diagrams, guest tables and set-up needs for special functions.
• Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
• Ensures that all relevant staff are well-groomed and in proper uniform.
• Assists with training, supervising, scheduling and evaluating of service staff.
• Assures the neatness, cleanliness and safety of all banquet areas.
• Interacts with banquet host or hostess to assure all needs are being met.
• May serve “VIP” guests. All guests are VIP.
• Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Analyzes accurately situations requiring solutions and adopts an effective plan of action.
• Directly addresses member and guest complaints. Creates Service Recovery with “WOW!”
• Oversees breakdown of event, including clean-up activities and securing the facilities.
• Completes all relevant Food and Beverage reporting to create management insight and culture of improvement.
• Ensures that all appropriate charges are billed correctly to each event and forwarded to the Accounting Department.
• Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency.

· Ensure the correct and timely set-up of all Banquet Event Order functions.

· Maintains the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space and storage areas to include the carpet, walls, walks, doors, windows and heating/air conditioning units.

· Maintains the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.

· Refreshes meeting rooms as needed.

· Assists servers in their set-up, service and clean-up tasks.

· Cleans dining room areas.

· Stocks servers’ station with supplies.

· Collects trash from dining area following the conclusion of the function. Dusts chairs before and after function.

· Cleans up spills, broken service ware and attends to similar problems during service with minimal disruption to diners.

· Polishes silver service items.

· Helps to maintain a fully stocked buffet.

· Maintains a service log regarding any notable member or guest behavior.

· Assists members in arrangements for special dinner requests in the dining room.

· Helps member clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning.

· Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.

· Responsible for hands-on service work when needed and orchestrating events when necessary.

· Assists with completion of in-house banquet event orders (BEOs).

Licenses and Special Requirements

• Food safety certification.
• Alcohol beverage certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 25 pounds.

· Continuous repetitive motions.

Job Type: Full-time

Pay: $17.00 to $21.00 per hour

Job Type: Full-time

Salary: $17.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus
• Tips

COVID-19 considerations:

COVID-19 considerations: The club does not require staff to be vaccinated nor to wear masks at this time, subject to change dependent upon external factors.

Ability to commute/relocate:

• Sewickley, PA 15143: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Signing bonus
• Tips

Ability to commute/relocate:

• Sewickley, PA 15143: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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