About Cataldo

Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.

Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, Warrior Arena, and TD Garden.

While Cataldo began as an ambulance service company, we continue to grow and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with local healthcare facilities, we have developed a mobile integrated health program, SmartCare, which provides in home treatment for patients. We also have delivered more than 1.6 million Covid-19 vaccines and continue to operate testing and vaccinations sites throughout the state of Massachusetts.

Dispatcher - EMD

I. Job Summary

The Dispatcher is responsible for the effective and efficient dispatch communications and call entry during his/her shift. II. Duties and Responsibilities

• Receives and processes urgent and non-urgent telephone calls
• Prioritize and assign all ALS, BLS, or Chair Car units to appropriate calls
• Maintain computerized database system
• Utilize EMD system when available
• Complete other duties as documented in CM127/CAS Policy and Procedures

III. Job Impact

The Dispatcher functions as a member of the Communications Division and holds the responsibility that each call is assigned to the appropriate ALS, BLS, or Chair Car unit.IV. Job AuthorityThe Dispatcher reports to the Dispatch Supervisor or Shift Commander. The Dispatcher cannot issue written warnings or discipline coworkers.

Experience and Skills:

The Dispatcher must have the following certifications:

• C.P.R. Certified
• E.M.D. Certified -Priority Dispatch (NAEMD)
• 9-1-1 Certified APCO PST-1