Director of Human Resources

The Director of Human Resources (HR) contributes to the Disabled Persons Protection Commission’s (DPPC) mission by working with directors and managers to address a broad range of employee relations issues and providing tactical and strategic consulting on HR strategies and practices that support the Agency. This position serves as a coach to directors and managers on a broad variety of HR issues and assists them in understanding HR policies, systems and management best practices. In addition, the Director of Human Resources works as an integral HR Team member to develop and implement solutions designed to improve HR effectiveness and to address the needs of legal and operational units and the agency as a whole. In consultation with the Executive Director, the Director of HR also partners with DPPC’s Leadership Team to align DPPC’s HR strategy with its mission, organizational goals, and strategic plans. The Director of HR will demonstrate a capacity to act as a successful and positive champion for organizational growth and transformation within HR and DPPC. The Director of HR

• Works in partnership with legal, operational directors and managers and provides the day-to-day consultation, coaching, and management support in a variety of areas, including employee on-boarding, training, development, and retention; work relationships, workplace atmosphere, and employee morale; staffing needs and workforce and succession planning; compensation and classification; policy interpretation and application; strategic planning; and organizational design. In this capacity, the Director of Human Resources meets regularly with directors, managers and units, develops and maintains trusted relationships with them, and recommends actions designed to address sensitive and complex situations.
• Works to continuously develop and improve DPPC and HR processes by analyzing and improving their design and implementation and striving to develop and ensure best practices in our HR systems that support organizational growth and transformation. The Director of Human Resources works collaboratively with HR colleagues to ensure recruitment, hiring, training and other HR functions are effective and efficient; provides project leadership for human resource initiatives and mentorship to other human resource professionals; and actively participates in HR department meetings.
• Provides assistance and information to all agency employees regarding compensation, payroll, benefits, health and other Insurance programs, collective bargaining considerations, leave time, and all other components with the domain of Human Resources. Assists agency employees in the resolution of all HR related issues, problems and concerns.
• Provides professional advice to the Leadership Team on employment actions, to remain in compliance with relevant agency policies as well as state and federal regulations. This includes but is not limited to, hiring, promotions, training, performance, disciplinary and termination decisions. Lead employee relations efforts including conducting investigations
  and providing objective, quality guidance and resolution on employee matters.
• Assists directors and managers with various employee performance issues and conflict resolution by providing consulting and coaching support on the development and delivery of appropriate feedback or corrective action; conducts investigations into performance and personnel concerns and complaints and issues disciplinary actions as appropriate.
• Provides guidance and input on proposed changes to operational structures or staffing patterns, ensuring that core HR processes are applied appropriately and in a legally compliant manner.
• Maintains an in-depth knowledge of the policy and legal requirements related to the day-to-day management of DPPC employees in order to reduce legal risk, guarantee regulatory compliance, and, most importantly, improve employee satisfaction and retention. Also oversees and manages complex employee-relations issues and provides information and
  support to legal counsel and managers.
• Works in partnership with the Office of Employee Relations, Collective Bargaining Representatives and other stakeholders in the resolution of all Collective Bargaining concerns and formal Grievances.
• Partner with the Leadership Team to establish and implement all human resource policies, procedures, and programs in a consistent and effective manner. Serves as a resource to directors, managers and staff regarding policy interpretation and compliance. Acts as a subject matter expert in agency policies and programs as well as employment law including
  compliance with Executive Orders.
• Works with the Training Department to develop, implement, and evaluate skills and leadership training programs designed to ensure employee success.
• Other duties, as assigned.

PREFERRED QUALIFICATIONS:

• Extensive knowledge and ability to apply HR regulations, industry trends, current practices, new developments, and applicable laws
• Juris Doctorate Degree
• Experience working in a union environment
• Ability to thrive in a rapidly changing environment
• Excellent interpersonal, communication, project management, problem solving, and organizational skills are needed for this role
• Proficiency with the Commonwealth of MA systems including but not limited to HRCMS, MAGIC, MassCareers, CIW, and MMARS/LCM
• Experience with support agencies including but not limited to Group Insurance Commission, Office of the Comptroller, and State Retirement Board
• Working knowledge of government agencies.

Experience Necessary:

• Bachelor’s degree in Human Resources or related field and minimum of seven years of progressively responsible experience in Human Resources, including at least three years in a managerial or direct supervisory capacity for an HR team/unit/department

• A master’s degree in Human Resource Management is preferred, as is an HR certification, such as SHRM or PHR, and prior employee relations experience
• Ability to manage multiple projects simultaneously
• Excellent verbal, written and organizational skills required
• Strong facilitation or training skills
• Ability to analyze organizational issues, translate complex concepts into action plans
• Working knowledge of legal aspects of human resource functions
• Strong general business

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!