Job description

Director of Clinical and Urgent Care Services

If you’re excited about driving change and passionately believe that all people deserve access to quality behavioral health care, we have an amazing opportunity for you! We’re looking for people who want to be part of a fast-paced and entrepreneurial team that is transforming a long-respected community mental health center into a client-centered, inclusive organization that acts locally and impacts globally.

POSITION SUMMARY

As a member of the Brookline Center clinical leadership team, the Director of Clinical and Urgent Care Services will be responsible for overseeing the Center's continuum of clinical services and will carry out duties and fully supporting the mission, vision, and values of the Brookline Center on innovation and the populations we serve. The Director assures that clinical services are in full compliance with applicable regulations and payer contracts.

We are actively interested in ensuring that the Brookline Center for Community Mental Health represents a range of experiences and backgrounds. Qualified candidates with diverse racial, cultural, multilingual, religious, class, and/or gender background and experiences are strongly encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following. Other duties may be assigned.)

• Assumes a leadership role in a changing healthcare environment and participates in the change process at various levels in the organization including development and implementation of innovative approaches to improve client care delivery.
• Provides leadership over outpatient clinical team, including Doctoral/Master's level and independently licensed clinicians, professional level staff, and managers.
• Collaborates with department clinical and administrative leadership in the development of standards for professional practice, patient care, and innovative programs designed to facilitate high quality patient care while ensuring compliance with patient care standards, laws, regulatory agencies.
• Provides leadership for and participates in the development and execution of clinical and operational improvement initiatives to ensure patient-centered care.
• Responsible for the performance of staff in adherence to established departmental standards of care, standards of practice, policies, procedures, and protocols ensuring care delivery meets all relevant standards of care.
• Provides leadership in the selection, evaluation, promotion, resolution of employees. relations/disciplinary concerns, training and staff development, staff supervision, staff performance management and evaluation and the termination of employees.
• Gathers, interprets, and disseminates information on Center policies, new programs, and other pertinent information to managers and staff.
• Sets goals and objectives for all program services and monitors the achievement of goals.
• Facilitates training and/or makes recommendations for clinical training to assist staff in providing evidence-based care that is also recovery centered and relevant.
• Submits timely data, expense reports, annual strategic plans and quarterly strategic plan updates.
• Fosters the development of a work environment conducive to the delivery of superior clinical care and appropriate staff retention/recruitment.
• Provides direction, motivation, leadership, problem-solving, and mentoring to managers and staff.
• Collaborates with department leadership to manage department budget and allocates and monitors resources.
• Liaises with various community and state agencies.
• Supports employment practices that ensure a culturally diverse workforce.
• Maintains a small individual caseload - providing intake, diagnostic assessment and individual and/or group therapy.
• Provides Administrator On Call coverage (including after hour coverage) in rotation with Center clinicians.
• Meets/exceeds established targeted goals.

EDUCATION AND EXPERIENCE

• Master's Degree or higher in either Social Work, Psychology, Mental Health Counseling, Psychiatric Nurse
• Must have a LICSW, LMHC, MD, PhD, PsyD or other advanced independent licenses.
• Current license to practice in Massachusetts.
• At least five years of full-time, supervised clinical experience subsequent to obtaining a master's degree, two years of which must have been in an administrative capacity. At least 5 years in progressive leadership positions.

QUALIFICATIONS

• Professional experience working in an environment that is inspected by the Board of Health, Department of Public Health, Department of Mental Health or The Joint Commission.
• Solid written and oral communication skills and proficiency establishing and maintaining harmonious working relationships with a wide variety of multidisciplinary teams and stakeholders.
• Proven knowledge of the principles and practices of management, including planning, budgeting, organizing, directing, motivating, controlling and decision making.
• Demonstrated record of leadership in the operation of innovative service delivery that promotes individual rehabilitation and recovery.
• Experience and knowledge of services for mental health, substance use care delivery, facility-based care, and treatment of individuals with mental health and substance abuse treatment needs and how to access these services.
• Ability to manage a diverse workforce; ability to embrace diversity as a strategic advantage.
• Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Teams and Outlook.

About the Brookline Center

The Brookline Center has been known throughout its history for ground-breaking, high quality, accessible mental health care. In response to today’s mental health landscape, the Center is re-imagining its core work as the transform of mental health care through the design, development and dissemination of mental health programs and services at the intersection of systems. While our outpatient clinic cares primarily for children and adults in Brookline and neighboring communities, much of the Center’s work extends beyond Brookline and has a statewide, regional, and national impact.

If you are interested in shaping the future of mental health and ensuring that care is effective and equitable for all, we would love to meet you.

Learn more about our work and impact at www.brooklinecenter.org.

Benefits

The Brookline Center offers a supportive, mission-focused work environment; professional growth opportunities; competitive salaries; and a comprehensive benefits package that includes medical, dental and vision insurance, flexible spending accounts, pre-tax savings and retirement plans, disability and life insurance, and generous paid time off.

Equal Employment Opportunity

The Brookline Center is an equal opportunity employer, committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Brookline, MA 02445: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

Experience:

• Clinical: 5 years (Required)
• Progressive leadership: 5 years (Required)

License/Certification:

• LICSW, LMHC, PhD, PsyD, PMHNP, MD license in MA (Required)

Work Location: One location

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