Southtowns Care Center a Skilled Nursing Facility in Erie County, NY is seeking a Director of Admissions. The Director of Admissions works with the administrative, marketing, sales and admissions staff to oversee the coordination of all inquiries, admissions, sales calls, public relations, community events, correspondence and communication with customers at the designated facility shall be in accordance with the philosophy, policies and procedures established by the company.

RESPONSIBILITIES:

Includes but not limited to

• Make sure all referrals are responded to in a timely manner. (Within 0-10 mins)
• Market the facility 2-3 times a week in the hospitals.
• Build and grow census and quality mix by developing the market and providing prospective patients/responsible parties with information and assistance in choosing a nursing center.
• Work closely with the Administrator, regional team, and all others involved to maintain consistent admissions, discharge and transfer meetings.
• Verify Insurance, obtain auth, & single case agreements.
• Assist in coordinating sales opportunities for referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, discharge planners as it relates to the facility.
• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
• Maintain updated bed ability and facility services information.
• Compile and distribute admission papers.
• Ensure all papers are properly filled out and input into system.
• Maintain a working knowledge of Federal and state regulations and reimbursement.
• Help expedite admissions process for emergencies.
• Maintain knowledge of Medicare and Medicaid regulations.
• Report all inquiries, admissions, and discharges.
• Inform housekeeping staff of empty rooms and have them cleaned and ready for admission.
• Maintain relationships with local hospitals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.
• Communicate special needs of new admissions to staff to ensure a smooth transition.
• Make sure census is completed by 10am daily.
• Follow up on all patients who were transferred to the hospital from facility.

.Qualifications:

• Minimum Associates Degree preferred.
• Minimum 2-5 years experience as a successful Admissions Coordinator in a short term rehabilitation/long term care facility preferred
• Healthcare, sales, marketing experience preferred.
• Knowledge of Microsoft Office, medical terminology .
• Excellent typing and data entry skills.
• Excellent interpersonal skills; possess the ability to deal tactfully with residents, family members, visitors.

ABOUT US:

We are dedicated to provide outstanding care to our residents in a warm, nurturing environment that allows each resident to maintain his or her individuality and dignity. We pride ourselves on our professionalism and are constantly looking to be the best at what we do. Please join us and begin a rewarding and exceptional career.

Southtowns Care Center, considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required.

EOE-Statement:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or carry up to 10 pounds and be able to push/pull 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. There may be repetitive motions of the wrists and hands, extended periods of stationary activity and other conditions common to a clerical position.