Position Summary

The Delivery Driver will drive any of the Wabash Valley fleet of trucks over established routes to deliver store orders and collect donations to return the product to the main plant. The delivery driver will be responsible for completing accurate records confirming amounts delivered and quantities brought back. Occasionally will be requested to do home pickups of donations and write tax receipts for the donations. Will be required to operate a forklift as needed, work on the dock to load and unload the truck, and/or transport stock to and from storage facilities.

Essential Duties include the following.

(Other duties within the scope of this position may be assigned.)

• Drives trucks on specified routes to deliver orders to area Goodwill retail stores, and to make home pickups.
• Ability to obtain a forklift operator’s license, remain valid and operate as needed
• Writes tax receipts and fills out reports of specific quantities of various items
• Completes inspection of each truck or equipment used – complete form documenting the same
• Listens to and resolves donor complaints – reports to Director of Operations if not resolved
• Assists branch stores
• Completes accurate monthly facility checks; documents issues; submits reports
• Responsible for the safe and proper loading, unloading and securing of freight/containers
• Cleans trucks of debris both in the cab and the truck body
• Performs routine maintenance on truck equipment used.
• Works on the dock to load and unload trucks and move material as needed
• Maintains professional image by the dress code and exhibits excellent hygiene
• Manages difficult or emotional customer/donor situations
• Adheres to all company policies and procedures
• Completes assignments in a safe and efficient manner
• Operates by all FMCSR, DOT, and OSHA safety standards
• Completes incident/accident reports if self or truck helper(s) are injured on the job
• Immediately reports safety concerns and maintenance issues with vehicles and facilities
• Selects proper equipment for safe lifting and moving materials
• Appropriately instructs truck helper(s) on various tasks
• Maintains a valid for hire or CDL license
• Must pass a DOT physical
• Utilizes proper personal protective equipment
• Refrains from using foul language or making derogatory remarks/gestures
• Remains drug-free
• Refrains from creating or contributing to workplace drama
• Arrives to work on time when scheduled, works the entire shift, and maintains excellent attendance

Supervisory Responsibilities

Directly supervises one or two employees (truck helper(s) when driving a truck and doing deliveries and pickups. Occasionally supervises more persons when functioning as a team leader on the dock.

Education and or Experience

High school education or greater preferred; Excellent driving record required; Verifiable experience with delivery truck size or larger truck

Certifications, Licenses, Registrations:

For Hire endorsement on the license (formerly chauffeurs) required; CDL preferred.

Safety Statement

Associates are required to follow Goodwill’s safety rules and regulations, as outlined in Goodwill’s employee handbook.

• Responsible for reporting any potentially unsafe working conditions.
• Responsible for reporting any incident/accident that occurs within the shift it occurred.
• Responsible for wearing the proper protective equipment as assigned.
• Responsible to use the equipment & materials properly.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work in any weather condition
• Must be able to Walk; Sit; Bend; stoop, crouch twist and turn
• Must be able to hear and communicate effectively.
• Frequently lift and or move 50 pounds, occasionally lift and move over 100 pounds utilizing a helper or appropriate equipment
• Specific vision abilities required by this job include close, distant, peripheral, depth perception with the ability to adjust to focus
• Ability to stand on feet for long periods.
• Ability to lift to 50 pounds, move/push / pull up to 100 pounds.
• Ability to maneuver rolling crates weighing up to 950 pounds
• Ability to use hand to finger, handle, or feel, and reach with hands and arms.
• Ability to smell

Work Environment:

While performing the duties of this job, the employee is regularly exposed to airborne particles. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

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