Job description
Primary Functions:- This position supports all administrative functions necessary to improve the daily efficiency needed to meet productivity on a consistent basis.
- Maintain electronic and hard files for corporate QA inspections/reworks and daily repack work
- Maintain QA project trackers, being accountable to Manager instructions for daily changes in priorities
- Respond quickly to package failure reports, provide bids, provide bids for rework to corporate QA
- Review lock code / back-order reports on a daily basis drive inspection and repack priorities
- Publish QA pass reports and fail/rework claims to corporate in an accurate and timely manner
- Assuring a steady completion of workload in a timely manner is key to success in this position.
- Ability to handle customer escalations, resolve issues and provide excellent customer service
- Proficient with Microsoft Office Suite (Access, Word, Outlook, Excel)
- Experience working with AS400
- Must be highly attentive to detail with a team-first attitude
- Demonstrates commitment and can adapt to change in a fast-paced environment
- Detail oriented and comfortable working in a fast-paced office environment
- Exceptional communication skills
- Superior organizational skills and dedication to completing daily workload/projects in a timely manner
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