Job description

Job Title/Layer: CSR I, Layer 2

Titles within Type: CSR I, CSR (MER Certified), CSR- Clinical

Department: Operations

Reports To: Supervisor and/or Manager

FLSA Status: Non-Exempt

Prepared By: Human Resources

Approved By: Human Resources

Approved Date: 08/2015

Summary

Work well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills. Requires good judgement in thought and/or decision-making. May need to explain work methods & instructions. Aid in training others or demonstrate work processes.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Comply with safety rules, policies, and procedures. Stops at risk behavior of others and self.

· Perform work assignments in a team with other employees.

· Perform repetitive tasks.

· Maintain clean work area.

· Follow all protocols, company procedures, policies, and rules.

· Take direction and respond to supervision.

· Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.

· Fill in during staff shortage.

· Support shift lead in completing punch-list items.

· Use proper personal protective equipment.

· Present a professional appearance and conduct.

· Understand customer service and satisfaction.

· Understand reporting systems, and of the environment.

Examples of tasks include but are not limited to:

n Stocking restrooms

n Transport small

equipment, tools, chairs, & tables.

n Straighten areas, such as lobbies, conference rooms, locker rooms, & break rooms

n Dust mopping floors

n Restroom cleaning

n Pick up trash outdoors

n Clean ashtrays

n Light Vacuuming

n Dusting

n Window cleaning

n Empty recycle boxes

n Clean glass

n Wipe down mirrors

n Wipe down sinks, partitions, and stainless steel

n Restock supply cabinet/room

n Clean elevators

n Carpet spotting

n Transport trash & waste to proper disposal areas.

n Polish metal & woodwork.

n Clean upholstered furniture.

n Clean window blinds.

n Clean draperies.

n Replace light bulbs.

n Remove cobwebs

n Trashing

n Damp mop floors

n Edging

Job Description

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

Takes initiative, self starter, good communication skills, effectively communicate in English, team player, able to work on continuously changing assignments, comply with safety, produce simple work reports, maintain cleanliness of work area, communicate with customers in professional manner.

Professionalism

Demonstrating the skills, good judgement, and behavior expected in the following areas:

· Appearance – Wear the SBM standard uniform, and have good hygiene.

· Attitude – Having a positive, friendly approachable demeanor. Be respectful and make eye contact.

· Responsiveness – Responding positively to requests in a timely manner. Take initiative and pride in your work.

· Equipment & Closets – Maintaining your equipment and closest with organization and care.

Education and/or Experience

Less than high school education or up to one month related experience or training or equivalent

combination of education & experience. Completed all safety certifications

Language Skills

Ability to Read 2-3 syllable words, recognize similarities and differences between words and series of numbers. Ability to print clearly and speak simple sentences. Ability to communicate effectively with co-workers, supervisors, managers, and customers. Bi-Lingual in Spanish a plus.

Mathematical Skills

Know how to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.

Reasoning Ability

Apply logic & knowledge to carry out assigned tasks. Be able to deal with routine situations and requests from customers. Recognize and understand safety signs and building warning systems. Understand safety requirements, understand & meet company handbook expectations. Ability to learn the operation and care of vacuum cleaners and other janitorial equipment. Take care in the use of cleaning materials for different types of building surfaces. Work is routine & repetitive.

Computer Skills
None

Certificates, Licenses, Registrations

Required to have a valid driver’s license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance. Maybe required to be forklift certified and/or MER certified.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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