Job description

It is an exciting time here at VantageSportz! We are growing faster than ever and have recently launched a variety of new products that integrate seamlessly with our flagship product, LeagueMinder.

The Customer Success position is the perfect opportunity for a candidate who is highly motivated and who have a broad skillset to deliver high degree customer satisfaction and engagement.

As a Customer Success Coordinator with VantageSportz, you will assist high school athletic departments create a professional brand appearance and help establish an efficient means by which administrators manage each facet of their athletic program, through the integration and utilization of our platform-solutions. If sports are your passion--bring your A game--VantageSportz is the place to be!

The Day-to-Day:

· Establish yourself as the subject matter expert in our products and grow customer satisfaction by:

o Product Training, Implementation/Onboarding and customer communication through use of our advanced CRM platform

o attend regional conferences and league/district meetings

o field/create/develop new business opportunities

· Present engaging, high-energy product demonstrations to high school administrators.

· Maintain and service the existing accounts base.

· Actively communicate user-feedback and ideas to the Product Owner, with the end-goal of making our products better, increase usage and out-perform the competition.

· Contribute documentation for our internal knowledge base.

· Ensure successful onboarding through flawless product delivery, training of new customers, and engaging those customers

What we look for (bold required):

· 4 year degree

· Proficiency with Microsoft Office

· 1+ years of sales experience

· Experience with CRM systems

· Demonstrated success in serving customers

· Relentless attitude and high, self and professional standards

· Strong written and verbal communication skills

· A self-motivated and self-starter, having the capacity to take direction and execute an action-plan

Vantage Perks:

· Fun, dynamic, teamwork environment

· Base salary benefits

· Endless opportunity for professional and higher income, growth

Vantage is an equal opportunity employer

Vantage Labs is a world leader and innovator in development and leveraging artificial intelligence and natural language processing and understanding. We license this technology to some of the largest software brands in the world, Apple IPhone, Microsoft Office, Corel, and QuickBooks to name a few. With over 40+ patents our technology is used by over 2.2 billion people – daily.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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