Customer Service Specialist

Full Time
Anaheim, CA 92806
$17 - $18 an hour
Posted
Job description

Lyon Living proudly offers the following benefits:

  • 401K Matching
  • Employee Housing Discounts
  • Education Reimbursements
  • Employee Referral Bonuses

Pay Range: $17.00 - $18.00

Click here to learn more about Lyon Living

Our teams work hard to maintain a culture that is conducive to creative thinking, empowerment and collaboration. We are currently looking to fill a part time Beer Garden Rooftop Attendant and Customer Service Specialist position for The George, our property located in Anaheim, CA.

This position will build relationships with residents and businesses within the community, assist with resident retention and increase service levels at the community. Shifts to include afternoon through evening hours.

Essential Job Functions:

  • Operate and maintain the rooftop Beer Garden.
  • Adhere to Beer Garden protocols (ID check, wristband compliance, etc.)
  • Assist with resident concerns and issues.
  • Assist with community outreach and community partnerships.
  • Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc.
  • Build and manage relationships with local businesses and vendor partners.
  • Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed.
  • Plan events within monthly budget.
  • Increase awareness and maintain all social media sites.
  • Provide feedback to the Director of Property Operations, Property Manager, and Marketing team of upcoming social events and update once the events have taken place.
  • Update current property website and community boards with upcoming events.
  • Maintain sensibility of market presence and community value.
  • Persistently seek to create team and resident experiences.

Experience/Requirements:

  • Ability to demonstrate a commitment to the Company Mission.
  • Develop and maintain excellent working relationships with Employees and vendors.
  • Must be outgoing and assertive.
  • Great communication, organization and networking skills.
  • Experience in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager.

Lyon Living is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race, color, religion, sex, national origin, disability or veteran status.

Pre-employment background check and drug screening required. Lyon participates in the E-Verify program.

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