Job description
Job Responsibilities:
- Greet customers warmly
- Address the customer by name
- Welcome customers as they walk into the establishment
- Maintain the work location
- Maintain a clean counter
- Maintain a clean floor
- Ensure the restrooms are clean
- Ensure the store windows are clean
- Understand the dry-cleaning process and the services that are provided by the company
- Be able to answer questions about possible stains
- Be able to answer questions about the material of the garment
- Be able to make recommendations on the cleaning of a garment
- Understand the laundry process and the services provided by the company
- Understand the laundry care symbol chart
- Understand the procedure of accepting the customer’s garments
- Inspect the garments
- Buttons are intact
- Check for open seams or any possible repairs that may be needed
- All zippers work properly
- All pockets are checked and emptied out
- Make sure all linings have been patted to ensure that nothing has fallen to the bottom
- Use the proper tagging system and ensure to have the customer’s contact information
- Respond and assist promptly to customer inquiries or complaints
- Responsible for cash drawer and daily deposit for his/her shift
Supreme Laundry and Cleaners engages in commercial laundry operations as well as facility support in the Greater El Paso area as well as Las Cruces, NM and Alamogordo, NM, servicing other businesses that have been designated as essential to include, but not limited to:
- Area medical hospitals and smaller medical facilities
- Mental health facilities
- Water, energy and other infrastructure facilities
- Grocery stores and food-processing facilities
- Government facilities
More information about Supreme Laundry and Cleaners’ services can be found at: www.supremelaundrycleaners.com.
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