Job description
Job Summary:
Pro PDR needs a motivated, professional Customer Service Representative to contribute part time in ensuring our customers receive great support. The Customer Service Representative will work in a team based atmosphere to receive incoming customer calls and provide updates via email, social media and telephone.
Responsibilitiesand Duties
· Represent Pro PDR in a positive, professional way through daily communications
· Handle customer inquiries and complaints
· Receive and enter customer orders via our website
· Provide information about products and services
· Document and update customer records based on interactions
· Support team members with assistance
· Contribute to process improvements throughout the company, develop and maintain a knowledge base of evolving products and services
· Other duties, as assigned
Qualifications andSkills
Previous customer service or related experience
Experience with social media (Facebook, Instagram) a plus
Ability to build rapport with clients
Excellent written and verbal communication skills
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Waverly, MN: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.