To provide outstanding customer service to the Citizens, visitors and employees of Adams County in person as well as over the phone. The ideal candidate will be a forward-thinking team player with excellent communication and people skills. Additional administrative duties may be expected with this position.

• Answer incoming calls for Adams County, provide proper call routing, and provide responses to customer inquiries.
• Receive visitors; direct them to agencies, departments and/or individuals.
• Operate and manage switchboard telecommunications and computer equipment.
• Perform clerical duties such as word processing and filing.
• Perform other related duties and responsibilities as required.

• Education and Training:
  • High school diploma or GED equivalent.
  • Additional specialized training in customer service and telecommunications is desirable.
• Experience: Two (2) years experience in PBX, switchboard, customer service representative or call center operations, as well as operation of a PC utilizing office automation applications.
• License or Certificate: None.
• Background Check: Must pass a criminal background check.

• Ability to sit for long periods of time.
• Ability to sit, stand, walk, kneel, crouch, squat, stoop, reach, push, pull, twist, climb and lift 25lbs.
• Ability to communicate in Spanish highly desirable but not required

Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Click here to watch our video about why Adams County is an Employer of Choice!

Benefits You Expect:

• AFLAC Supplemental Medical Insurance
• Basic Term Life & Optional Term Life Insurance
• Deferred Compensation Plan
• Dental/Vision/Medical Plans
• Generous Vacation/Sick leave
• Long-Term Disability
• Retirement Plan
• Short-Term Disability

• Employee Assistance Program
• Employee Fitness Center
• Employee Health Clinics
• Flexible Work Schedules
• Recreation Center Discounts
• Training & Tuition Reimbursement Programs
• Wellness programs