Job description
Customer Service/Marketing Job Description
Customer Service
- Run sales and customer data reports upon request.
- Daily contact with current & potential customers.
- Create and follow-up on customer quotes.
- Use of SalesForce CRM
- Research projects, both prospective and historical.
- Fulfill literature and promotional material requests.
- Update salesperson information and customer files.
- Complete other support requests as necessary.
The Sales Support portion provides the sales team with reporting and fulfills other administrative requests.
Marketing
- Work with vendors to design product brochures and other printed and pdf materials.
- Build and maintain website content using HubSpot.
- Create and schedule text, image, and video content for social media.
- Create and schedule email marketing campaigns.
- Select, design, order, and maintain stock of company promotional items.
- Write and distribute company news releases for industry publications.
- Evaluate other marketing requests, decide what’s workable, and implement when approved.
- Stay up to date with new technology and trends in marketing.
This position will work with all other departments on some level so excellent interpersonal and communication skills are a must. Candidates should be strong in Microsoft Excel, Word, and PowerPoint. Experience with Microsoft 365, Adobe products, and HubSpot is a plus. This is a full-time salaried position, working out of Jenison, MI office. A college degree in marketing, communications, or related discipline preferred, or having equivalent, relevant work experience.
Benefits:
- Health Insurance
- 401(K)
- Dental Insurance
- Paid time off
- Vision Insurance
- Day shift
- Life Insurance
- Monday to Friday
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Jenison, MI 49428: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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