About Us

UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

• Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
• Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
• Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees, here and here.

Job Description - Customer Experience Coordinator

Be Part of Our Story.

Do you want to be part of a company culture founded on safety, teamwork, collaboration, and positive leadership?

Are you ready to work in a dynamic and highly adaptive work environment?

Do you have excellent customer skills and experience?

If you answered "Yes" to any of these questions, read on. We want to know of your interest. If you apply, you are not just a number, you are a possible team member! Our culture is at the heart of our success and we are looking for talented individuals for the position of Customer Experience Coordinator to bring their skills and experience to the table while enriching our already strong culture.

Position Description

Responsible for providing general and complex assistance to Directors and Managers with projects as well as special or higher profile assignments. May be assigned management responsibilities for certain functions or areas; research and compiles data, develops reports, assists in coordinating and planning events and activities; and assists in departmental policy formulation. This position interacts with a varied group of external and internal professionals, across all levels of the organization. Independent judgment is often required to plan, prioritize, and organize a diversified workload and recommend and implement changes in company practices and/or procedures. Individual must act in a professional manner and provide guidance and support to other area assistants and coordinators in company practices.

What you will do

• Supports Directors and Managers in the Customer organization with goal attainment and area responsibilities.
• Plans and coordinates meetings, meeting materials and agendas, conferences, events and other calendar appointments for Directors and Managers.
• Coordinates, and ensures Directors and Managers have appropriate information for meetings as needed. Transcribes meeting minutes, as requested.
• Manages phone calls, prepares correspondence, presentations, along with Director and Manager communication.
• Completes expense reports, procurement card reconciliations, purchase requisitions, invoice receipts and other documentation for Directors and Managers.
• Prepares, plans, monitors, and analyzes monthly, quarterly and annual department budget reports, ensuring information is accurate, complete, and entered in a timely fashion.
• Administers distribution of the department’s US and interoffice mail. Opens and sorts related mail.
• Organizes filing and archive system to facilitate the efficient retrieval of information so that department personnel may accomplish their responsibilities.
• Maintains various records, job descriptions, development plans and other department materials as required.

What you will bring

• High school diploma or GED
• Minimum four years' previous secretarial/administrative experience in a professional business environment
• Demonstrates proficiency/ability in computer skills, ability to prioritize and problem solve
• Be proficient in Power Point, Word, Excel, and Outlook.
• Ability to exercise considerable discretion and independent judgement and is capable of analyzing complex information request and determining complex trends and making recommendations on process improvements and efficiencies.

Preferences

• Bachelor of Arts Degree

If this sounds like the opportunity for you, apply now!

All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct and maintain

Pay Rate: Depending on candidates prior experience

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

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