Job description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

Job Responsibilities

Are you interested in joining a professional and creative company with a great relaxed environment? Viasat is the place for you! We encourage new thoughts and views from all individuals while promoting strong group commitment to our challenging yet rewarding projects. Our dynamic work environment coupled with our driven and pioneering employees gives you the perfect opportunity to thrive in your chosen career!

As a Customer Quality Engineer, you will lead cross-functional teams that drive efforts in helping develop world-class products and services for Viasat customers, review engineering changes to build impact and validation, and be a key leader and champion for Lean Six Sigma culture. The role also includes the management of key customers and programs.

• The goal for this role is to be 60-70% focused on rigorous new product introduction to customer needs and requirements and 30-40% on customer program support and issue resolution.
• Partner with engineering, operations, and program area leaders to jointly own meeting program and quality objectives, drive innovation and robustly resolve issues.
• Champion Quality Rigor working closely with Engineering, Program Management, and operational support groups to include DFX, Reliability, supply chain, and aftermarket services
• Ensuring Advanced Product Quality Planning is deployed across the New Product Development Life Cycle with quality built into the design, manufacturability, reliability, and serviceability.
• Drive continuous improvement and corrective/preventive action programs focusing on prompt resolution, error-proofing, and prevention.
• Identify and drive lean manufacturing projects and improvements leveraging industry best practices, facilitating project teams, and monitoring visual management and metrics.
• Accountable for a set of customers to facilitate compliance with their quality requirements.
• Handle assigned Customer returns or issues with solid root cause corrective action responses to include escalation to formal improvement projects.

Requirements

• 3+ years as a Quality Engineer or equivalent experience; in the electronics, communication, space, aerospace, and/or defense environments
• Familiarity with AS9100 / AS9110 / ISO 9001 QMS systems to ensure value, requirements interconnections, and system maintenance.
• Hands-on experience working in a multi-functional team covering customer quality and product quality assurance across a wide range of products for both land, space, and airborne systems
• Strong analytical, communication, facilitation, and interaction skills.
• Successfully worked with suppliers and/or subcontractors implementing corrective actions and improvements.
• Experience managing and performing all aspects of failure investigations and FRACAS.
• Proficient in methods or tools such as 8D, Lean Six-Sigma, Kiazen, and metrics management
• Ability to communicate at all levels both internally and externally.
• Working knowledge of GD & T.
• US government position. US citizenship required
• Up to 25% travel domestic and international

Preferences

• Understanding or REACH, RoHS, and WEEE requirements
• Bachelor's Degree in a technical field
• Understanding of IPC 610 & 620 requirements
• AS-9100 or ISO-9001 Lead Auditor trained
• Understanding of RF components and testing, cabling, electro-mechanical assembly, fabrication, and testing.
• Lean Six Sigma Certification
• ASQ CQE certification
• Well-versed in Customer requirements and audit support needs and compliance.
• Will be required to multi-task and set priorities in line with business needs.
• Worked within an organization that uses a phased review process for Product Lifecycle management
• Passion for reliability improvements and data gathering
• Working knowledge of PLM Tool (such as Agile) as well as ERP system (such as Oracle)

Job Type: Full-time

Pay: $88,950.00 - $120,350.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• ISO 9001: 3 years (Preferred)
• Quality: 3 years (Preferred)
• Lean Six Sigma: 3 years (Preferred)
• Kaizen: 3 years (Preferred)

Work Location: One location

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