Job description

Background:

Founded in 1956, ALBION is one of the most successful skincare brands in the luxury beauty industry in Japan. Under ALBION’s portfolio, ALBION develops, manufactures and distributes Albion Cosmetics, Anna Sui Cosmetics, and Paul & Joe Cosmetics. We believe limited distribution, high quality products, and effective training programs are key to be an outstanding brand with loyal customers.

With headquarters located in Japan, ALBION is a global brand available mainly in Asia. ALBION is now planning to launch a new concept flagship store (café, cosmetics retail and beauty services) located in Abbot Kinney, Venice, and currently seeking a crew member to bring this project to life and build a new store team in this location.

Position summary

If you are ready to work hard at our new concept store, we would love to have you join our team. Working as a crew member at our flagship store’s health-conscious café is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management. We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. You will enjoy fantastic benefits such as staff discount and a flexible schedule as well as competitive pay and medical coverage. Take the first step toward a long and rewarding career by becoming a respected member of our team.

Job Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the team to prepare beverages such as fresh fruit juice with Ice cream, matcha jelly juice, etc. while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers’ preferences.
• Ensure cafe cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.

Benefits:

• Competitive Pay (FLSA Classification: Non-Exempt)
• Employee discount on products
• Medical, Dental coverage
• 401K retirement plan and PTO benefit

Job Skills & Qualifications

Required:

• Must be at least 18 years old and fluent in English
• Flexibility to work, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Job Types: Full-time, Part-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Restaurant type:

• Café
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Venice, CA 90291: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Food Handler Certification (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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