Job description

Salary
$38,058.32 Annually
Location
FL 33901, FL
Job Type
Full time FTE 1.0
Department
Civil/Family/Probate
Job Number
AOC01021
Closing
4/24/2023 11:59 PM Eastern
DESCRIPTION

Description

WHY SHOULD YOU APPLY TO THE AOC?

Great working environment
Growth and Development Opportunities
Medical, Dental, Vision + other supplemental insurances offered
Sick + Vacation Paid Time Off
Paid Holidays
Retirement plan options (Pension or Investment)
457 Deferred Compensation
Tuition Assistance
Employee Assistance Program

KEY REQUIREMENTS

Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related social science field.
Two years of related experience. Master’s degree may substitute for the experience.
Additional relevant experience/education may substitute for the recommended experience/educational level on a year-for-year basis (excluding supervisory experience).
Knowledge of court practices and procedures that relate to domestic violence and/or family law

SUMMARY

This is a professional and highly responsible case management position within the Domestic Violence Court. Work involves the use of unified family court practices and differentiated case management with emphasis on the expedited track. The primary responsibility of an employee in this class is to facilitate injunction for protection cases in court. Court Program Specialist II respond’s to inquiries from parties and attorneys and provides case information. The Court Program Specialist II is responsible for tracking and monitoring injunction for protection cases and coordinating them under the Unified Family Court model. This position will work closely with the Judiciary, Court and community programs, Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under general supervision of the Civil/Family Division Director and Domestic Violence Program Coordinator.

Primary responsibilities of a Court Program Specialist I include the following: (1) Case Management (2) Identify Crossover Cases under the Unified Family Court Model (3) Case Statistics (4) Other duties as assigned.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

(1) Case Management

Facilitate injunction for protection cases in court
Process and calendar filings/prepare court orders
Prepare other orders as determined by the Judge; prepare detailed orders in accordance with Court findings for trials, pleas, and amendments
Monitor Compliance with Court Orders
Assist Petitioners, Respondents, and Attorneys respond to inquiries from all parties directly related to case
Provide litigants with information as to other resources available through the court system or elsewhere

(2) Identify Crossover Cases Under the Unified Family Court Model
Query various data bases to determine crossover cases
Contact case managers or other court personnel directly involved in the related cases when necessary
Coordinate cases to reduce conflicting court orders

(3) Case Statistics
Maintain accurate and detailed record of all pleadings processed
Prepare monthly case management reports to determine court performance

(4) Other Duties as assigned
Perform other duties as assigned

Typical Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:
Court practices and procedures that relate to domestic violence and/or family law

Ability to:
Work with detailed information accurately
Work independently
Compile reports, compose and prepare correspondence
Assist callers and maintain a variety of records
Work effectively with the judiciary, court employees, and the general public
Work under pressure and meet court deadlines
Exercise discretion and handle matters confidentially
Effectively and respectfully handle highly emotional people
Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and database
Gather information and conduct investigations on behalf of the court
Testify in court proceedings
Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
Maintain consistent and regular attendance, which is required

Supplemental Information

EDUCATION and/or EXPERIENCE

Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related social science field.
Two years of related experience. Master’s degree may substitute for the experience.

Additional relevant experience/education may substitute for the recommended experience/educational level on a year-for-year basis (excluding supervisory experience).

CERTIFICATES, LICENSES, REGISTRATIONS
State of Florida Notary Public certification is required (within 6 months of hire).

SUPERVISORY RESPONSIBILITIES
None

Agency
Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts
Address
AOC Human Resources, Rm 201, Justice Center Annex
1700 Monroe Street
Fort Myers, Florida, 33901
Phone
239-533-1707
239-533-1709
Website
http://www.ca.cjis20.org

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