Job description
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. For more information on Four Seasons Hotel and Resorts, please click here;
https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s
The Opportunity:
Four Seasons Hotel One Dalton Street, Boston is currently looking for a full time Spa Concierge!
Basic Purpose: The Spa Concierge provides exceptional service to Spa and Fitness Center guests that upholds the standards of Four Seasons. Maintain the cleanliness of all facilities to ensure the guests experience is satisfactory. Seamlessly greets, checks in and checks out individuals receiving treatment or using the spa facilities.
Essential function of the job:
- To greet, accommodate and facilitate guest arrival and departure in the spa.
- To arrange spa appointments while greeting and accommodating guests.
- To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
- Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool area s.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Assist guest with all inquiries in connection with spa services.
- Complete opening and closing procedures for the Spa, including but not limited to turning on/off the computers, setting the alarm, turning on/off lights and generally tidying the reception desk area.
- Assist guests with the sale of retail merchandise; assist in the inventory and stocking of retail item.
- Set-up and maintain spa including refreshments, locker rooms, work out areas , pool and pre-treatment area.
Who We Look For:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
Preferred Qualifications and Skills
We are looking for individuals who have a knowledge of Spa Coordinator operations with good communication skills. Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50 lbs. Speaking, writing and reading English is required. Positive attitude and willing to learn is must. 1-year experience preferred..
Visa Requirements:
Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.
Some Benefits Four Season Employees enjoy:
- Ability to experience our hotels as a guest through the complimentary room program
- 401(k) Retirement Matching Plan
- Highly competitive salaries and incentives
- Educational assistance programs, as well as in-house training workshop for all employees
- Complimentary Employee Meals
- And much more!
We look forward to receiving your application!
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******
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