Community Shelter Supervisor

Join the team who values your skills and expertise. Cherokee Nation Management & Consulting (CNMC) implements transparent business systems and best practices for federal clients, helping them meet the most demanding mission requirements. Agencies count on CNMC’s expertise and innovation for asset management, logistics and environmental services. CNMC hires people who can give customers the support they deserve and the quality they expect from our team – a team of experts, like you.

Cherokee Nation Management & Consulting is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com .

SUMMARY

Provide direct management and ongoing support and oversight of all onsite service process. Responsible for ensuring all Youth and Family Worker (Residential Aides) assist guests ensuring their basic needs are met, while treating all guests with dignity and respect. Responsible for the coordination of Residential aides and the case management team as needed, for families throughout their stay.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Community Shelter Supervisors will be responsible for tasks including, but not limited to, the following:

• Ensure that provisions of mandated services to residents are met daily.
• Prepare work schedules and delegate assignments to support staff.
• Train support staff to properly conduct their assignments.
• Coordinate with the case management team as needed.
• Meet regularly with staff to discuss assignments and keeping them informed of current and updated policies and procedures.
• Review reports and recommend procedural / process improvement changes as required to improve upon the delivery of services.
• Supervise time and leave, as well as approved routine overtime.
• Work closely with site security personnel
• Routinely tour the facility noting irregularities and supervising all corrective measures initiated to abate identified problems.
• Create and coordinate the schedules of the operations staff to ensure there is 24-hour/7 days a week coverage at the facility.
• Determine the trainings needed for the operations staff.
• Appropriately enforce House Rules.
• Oversee and track bed management procedure for the facility.
• Coordinate completion of family’s intakes and discharges.
• Assist custodial and security staff with the maintenance and security of the facility.
• Oversee room check and hourly rounds.
• Oversee the food distribution process including receiving food deliveries.
• Implement all programmatic needs as necessary and outlined by the Site and Social Services Directors.
• Performs other relative job duties as assigned.
  

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent job experience.
• Minimum of two years in a supervisory capacity managing a team.
• 2 years of strong organizational & leadership skills
• Must have demonstrated experience working with diverse migrant groups or the homeless population.
• Fluently speak and write English/Spanish preferred.
  

KNOWLEDGE, SKILLS AND ABILITIES

• Spanish/English bilingual fluency preferred.
• Must possess strong organizational and leadership skills and ability to manage a team.
• Excellent organizational skills.
• Strong written and oral communication skills.
• Strict attention to detail.
• Strong customer services background
• Problem solving skills.
• Must be organized as well as, have excellent verbal, communication skills and the ability to work collaboratively with families.
• Able to prioritize and be accountable for timeliness to complete projects in a timely manner.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Ability to organize, multitask and prioritize duties and responsibilities efficiently.
• Ability to successfully pass a a drug screen and a federal background check including the following: NYC Staff exclusion list (SEL), Child abuse and neglect, and Division of Criminal Justice Services.
• Cherokee Federal employees are included as covered employees in U.S. Presidential Executive Order 14042, which mandates Covid vaccines for federal contractors. Executive Order 14042 is currently blocked from enforcement pending court proceedings. Therefore, Cherokee Federal is halting the application of the mandate; however, if the injunction is lifted, Cherokee Federal will restore administration of the vaccine requirement.
  

WORK ENVIRONMENT

Work is primarily performed in a climate-controlled environment.

*Salary: $24.04 hourly.*

(CNMC) offers a competitive benefit package, including medical, dental, and vision plans for regular full-time employees, 401(k) with 100% match up to 6%, life insurance, paid time off and more. Paid sick leave is provided in accordance with applicable law.

ABOUT THE TEAM

Cherokee Federal is a collective group of subsidiary companies of Cherokee Nation Businesses (CNB). CNB is the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing, and mission solutions portfolios – ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Why Cherokee Federal? Visit cherokee-federal.com to learn why you should join our team!

Compliance

Cherokee Federal is an equal opportunity employer. We are committed to prohibiting discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, union affiliation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations governing all aspects of the relationship between the Company and its employees, including, but not limited to, recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies. The policies and principles of EEO also apply to the selection and treatment of independent contractors, personnel working on our premises who are employed by temporary agencies and any other persons or firms doing business for or with the Company.

#CherokeeFederal

#LI