• Incumbents must have all licenses and certifications as required by State and Local jurisdictions.
• Incumbents must have a valid driver's license to drive a golf cart on property.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the community's operation.
• Knowledge of Entrata or a similar system is a PLUS.
• Demonstrated proficiency in the Internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents. Strong ability to use property management software (preferably Entrata).
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions and calculate percent to complete financial records, budgets, and other fiscal reporting information.
• Demonstrated understanding of community operations and, in particular, lease terms, lease enforcement, and resident rent collections.
• Employment history that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.

• Ensure community meets all monthly, quarterly, and annual financial and operational targets, including achieving the highest possible net operating income through effective cost control and revenue improvement programs.
• Oversee and participate in all aspects of leasing production, including leasing administration, marketing community activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
• Oversee and participate in all aspects of rent collections, file necessary evictions, and ensure landlord/resident laws are followed.
• Manage online content for online listings, property websites, and social media
• Serve as a model and coach for the team in handling daily operations, including answering calls, scheduling appointments, greeting visitors, showing apartment units to prospective residents and any necessary paperwork, filing, etc. in an accurate, organized, and punctual manner.
• Become knowledgeable on our properties versus the competition and effectively communicate the value proposition to prospective residents
• Confirm residences are move-in ready and perform move-in orientations with new residents
• Learn, audit and ensure team's compliance with all Fair Housing Laws including local, state and federal housing regulations
• Flexible schedule; evenings and weekends are a regular part of the schedule, as dictated by business needs for weekend rotation of operation hours and/or resident events

• While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to walk and sit.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and move up to 50 pounds.
• The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.