Collections Representative

Full Time
Waterloo, IA
Posted
Job description

We are looking for a Collections Rep to assist customers and collect outstanding payments.
Full Time with (Flexible Hours)

**Full-Time Remote Work at Home Position**
We provide the equipment needed to complete the Role

On the job-PAID training

Responsibilities and Duties:

  • Negotiate Payments and notate account
  • Update account status records and collection efforts

Skills:

  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Familiarity with laws related to debt collection (e.g. FDCPA)
  • Ability to maintain confidentiality
  • Multi-tasking
  • Comfortable working with targets
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills

Education:

  • High school or equivalent (Required)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Flexible schedules

Background checks and drug screens are performed.
Equal Employment Opportunity: Disabled/Veteran

Employment Fraud Warning:

At Radius Global Solutions, we take security and protection of your personal information very seriously. Please be aware of individuals that might approach you by falsely presenting themselves as our employees or representatives. Under this false pretense, they might try to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities on our behalf.

Radius will not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, this is not Radius. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

The offer or claim will probably be in the form of an email sent from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official company email address. Please take extra caution while examining such an email address, as the scammers may misspell an official company email address and use a slightly modified version duplicating letters.

Radius will not be held liable or responsible for any claims, losses, damages or expenses resulting from scammers. If you suspect a communication is fraudulent or you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.

Job Type: Full-time

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance
  • Work from home

Physical setting:

  • Call center

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • Do you live within 1 hour from Waterloo, IA?

Education:

  • High school or equivalent (Required)

Experience:

  • Debt Collections: 1 year (Required)
  • Call Center: 1 year (Required)
  • Negotiation: 1 year (Required)

Work Location: Remote

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