Job description

Primary Purpose:
Contacting property owners over the phone & in person to collect property taxes, documenting all steps performed and taking appropriate action to enforce collection.

Essential Functions:

• Evaluate delinquent tax roll
• Make collection calls to delinquent taxpayers (MUST AVERAGE 50 PER DAY)
• Collect taxes over the phone and in person
• Document all activities in the appropriate system(s)
• Plan efficient travel routes to field calls
• Monitor payments
• Research status of corporate entities.
• Perform research to determine proper ownership of business
• Conduct field inspections (MUST AVERAGE 3 PER DAY)
• Skip trace delinquent accounts
• Manage time efficiently so that all goals are met without incurring overtime
• Process payments, set up payment plans, follow up on accounts, monitor agreements
• Any other duties as assigned

Non-Essential Functions:

• Must be highly organized
• Must be detail oriented
• Must possess good grammar, spelling and analytical skills
• Must have excellent time management skills
• Must be able to prioritize tasks

Knowledge, Skills, and Abilities:

• Knowledge of Microsoft office, word, outlook, excel and PowerPoint
• Ability to communicate effectively with management, clients and taxpayers
• Be familiar with department rules and procedures
• Must possess basic legal knowledge, especially regarding corporate research
• Must be able to understand, interpret and follow written and/or oral instructions
• Must readily adapt to changing priorities
• Must listen/read for understanding & correctly interpret information
• Must take good notes & practically apply learning
• Must be able to maintain a positive attitude in times of stress
• Accurate typing 45+ wpm

Special Requirements:

• Must have a valid Texas driver’s license and insurance
• Must own your own vehicle
• Some college course work preferred
• Bilingual (Spanish) preferred

Job Type: Full-time

Pay: $17.00 per hour

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77081: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• collections: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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