Client Services Representative

As a Project Coordinator/Client Service Executive, you will provide support to our customers by ensuring orders are fulfilled quickly and while maximizing customer satisfaction. You will communicate lead times and all relevant information to the customer. You will coordinate with other departments on execution of purchase orders, delivery, installation and technical service. This role is perfect for an individual looking for an opportunity to flourish within a fast-growing company. This role will report directly to the Director, Client Services.

Compensation and Benefits

• $45K - $55K Annual Salary
• Insurance: Medical, FSA, DCA, Dental, Vision, Life and Accidental Death & Dismemberment, Short-Term Disability
• Retirement plan information: 401(k) and Company Match
• Paid time off: 16 Paid Days Off Plus 14 Paid Holidays, Paid Training Days

Essential Duties and Responsibilities:

• Order ownership from order entry through invoicing
• Process customer orders in an accurate and timely manner utilizing SAP accounting/CRM system
• Partner with sales department as needed to successfully complete all customer orders
• Communicate with customers on key project details including inventory status, delivery/installation schedule and expected lead time for completion of orders
• Daily interaction with various departments including but not limited to: Sales, Warehouse, Purchasing, Field Service Technicians, Professional Development, Technical Support, and Installation Team
• Monitoring large projects including planning, coordination of resources, progress reporting and issue resolution.

Knowledge, Skills and Abilities:

• Bachelor’s Degree
• Familiarity using Microsoft office Suite including Word, Excel and Outlook
• SAP experience a plus
• Personable demeanor and strong sense of professionalism
• Excellent communication skills, attention to detail, and initiative with strong time-management and organizational skills
• Ability to handle multiple tasks simultaneously
• Ability to exercise good judgment, tact and diplomacy when interacting with customers, other employees and managers
• Positive attitude and ability to work in a team environment
• Flexible and able to work under pressure in an evolving, fast-paced environment

Why Choose Teq?

If work hard / play hard culture, quick-growth career development and an amazing group of co-workers sounds like the right fit for you, let us know. Our employees love it here. But don’t take our word for it. Apply today and see for yourself.

Company Description:

Teq is an Educational Technology organization, dedicated to championing the evolution of the modern classroom. Our headquarters, based in Huntington Station, Long Island, is home to over 140 employees. For 49 years, we have provided the education community with solutions to improve student learning and support sustainable growth. Our accomplished staff of state-certified teachers specialize in training, coaching, and mentoring educators. We pride ourselves on supporting our schools with a unique blend of experienced service, innovative products, and incomparable support, while fostering passion and creativity in the 21st century learning environment.

Teq is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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