Client Executive 1 (Single Client)

Full Time
New Haven, CT 06511
Posted
Job description
Unit Description:

When it comes to finding a long-term career, we know how important it is to join a company that holds the same values as you.


Sodexo
is seeking a Client Executive 1 (Single Client) for Yale New Haven Health located in New Haven, CT. The Client Executive 1-Food Service will oversee food service operations at Yale New Haven’s York Street and Saint Raphael’s campuses. Reporting to the Client Executive II, this position is responsible for operational excellence, multi-site contract management, KPI attainment, client and Sodexo budget creation and adherence, c-suite relationships at the local hospital and health system level, and overall coordination and delivery of Sodexo's programs and high standards for this prestigious client organization.


Is this opportunity right for you? We are looking for candidates who:

  • have a strong P&L background;
  • have experience managing multiple locations or business segments;
  • can direct other leaders in a high-volume business;
  • can build and foster relationships across Sodexo internally to ensure additional market growth and the promotion of comprehensive solutions offerings to clients – this includes collaborating with senior leaders and Business Development to grow Sodexo’s business in the assigned market;
  • can develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs;
  • drive solutions that optimize the current business portfolio;
  • develop and execute a strategy to accelerate business growth throughout the region;
  • play a key role and enthusiastically supports the succession planning and development of key personnel within area of responsibility;
  • can ensure the organization’s brand reputation; and/or lead and motivate the management team, inspiring strategic direction; secure and/or deploy resources; cultivate relationships with clients and other teams within Sodexo; ensure the fulfillment of all contract commitments; sustain client satisfaction and retention; and maintain strong employee relations.

Learn more about Yale New Haven Health System at https://www.ynhhs.org/

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Not the job for you?

At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.


Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary:
The Client Executive (Single) has overall leadership and responsibility for client relationships, oversight of the assigned contract/s (or a service related portion of that contract), and Sodexo success of a single client organization with multiple sites and either single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.
Qualifications & Requirements:
Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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