• Manage phone messages, handling correspondence, ordering supplies, and performing other essential day to day activities, which include but are not limited to maintaining sign in/ out sheet, updating program’s office calendar, tracking staff schedules, establish and maintain an administrative filing system within the office, oversee records management, including off-site storage, create and maintain case records, process new referrals and create intake packets.
• Gathers and enters data in the New York State Office of Children and Family Services’ CONNECTIONS electronic case record system (that data spans - progress notes, sibling visit grids & diligent search packages).
• Manages mail and correspondence including family planning letters, filing & calendars.
• Assists with processing applications for state identification, birth certificates, and social security cards for children and youth in foster care.
• Monitor the submission of and follow-up regarding time sheets, purchase orders, check requests and other correspondences to other agency departments.
• Visits foster families, youth, and caregiver homes as needed.
• Supervises family visits as needed.
• Drives staff and clients (Foster children, parents, and foster parents). Travels in and out of state when needed. Supports all functions that attain and maintain accreditation and compliance with all regulatory agencies, including NYC Children’s Services (NYCCS), the NYS Office of Children and Family Services (OCFS) and the Council on Accreditation (CoA).
• Provides/oversees proper record keeping and documentation for all activities.
• Collects, organizes and files report cards, attendance records, individualized education plans (IEP) and other data related to youth’s educational outcomes.
• Manages and organizes case records for the unit - this includes creating new case records, closing old case records and maintaining separated sibling logs.

• Requires High School Diploma.
• Min. one (1) year of experience working directly with families and children.
• Valid NYS Driver’s License & clean driving record.
• Willingness and ability to drive a car or van within the 5 boroughs of New York City, Long Island, and counties North of the city.
• Bilingual in Spanish preferred.
• Time management and organizational skills.
• Computer literate, MS Office.
• Ability to work with diverse populations.
• Team oriented.
• Overtime when necessary.

• Suspended, revoked or otherwise invalid license.
• Reckless, high risk or otherwise unsafe driving behavior within the past 3 years.
• 6 or more points on license.

• Base pay range $45,000/yr + merit + bonus
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Pension plan
• Holiday pay

In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.Graham has pioneered programs for New York City’s children, families and communities for over 200 years.Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents in the Bronx, Brooklyn, and Harlem.GRAHAM ‘s IMPACT: 2019 HIGHLIGHT-Graham served 4,128 children, young people, and parents across New York City.-99% of families in our prevention program, who were at risk of having children placed in foster care, remained intact six months after receiving family support services.*95 kids in foster care reunited with their families within one year and 25 were adopted.*Over 90% of children in foster care who were reunified with their families avoided re-entering foster care in the year after reunification.*92% of young people in the Graham SLAM education and career support program graduated from high school by age 21 (compared with 22% of young people across the New York City foster care system).*We helped to lead close to 100 stakeholders in successfully advocating for New York City to invest $10 million in an approach similar to Graham SLAM for young people across NYC through the Fair Futures campaign.