Call Center Representative (Entry-Level Collections)

Full Time
Sartell, MN 56377
Posted
Job description

Want to learn more about the medical field or to work in a call center but have no experience? No problem! This position will give you the opportunity to gain experience in both the call center environment and in the medical field.

If you are goal driven, hard-working, and have excellent communication or customer service skills, we invite you to apply with us today!

While we value experience, it is not required since we will train qualified individuals for the role; the average employee in this role has been with us for over 4 years!

Most of our agents earn $50-60k per year while some exceed $60k when taking commission into consideration. Be paid according to your hard work and results! We are also now offering a $500.00 90 day bonus as well as a $500.00 bonus paid after 6 months.

Meduit partners with hospitals and physician organizations to call their consumers to discuss outstanding receivables, negotiate arrangements and settlements on their outstanding debts. We combine a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to patient engagement.

Key Accountabilities

  • Handling outbound and inbound calls.
  • Discussing, negotiating, and executing acceptable payment arrangements for outstanding medical debts.
  • Updating respective systems with call results
  • Understanding and fully complying with all federal and state laws and regulations (including HIPAA FDCPA CFPB).
  • Meeting or exceeding metric goals

Qualifications

  • H.S. Diploma/GED
  • Must be willing to submit for a background check
  • Have a positive attitude and demonstrate teamwork
  • FACS or Collect One system experience not required but a plus
  • Computer skills required
  • Familiarity with healthcare, medical insurance, and medical terminology although not required is helpful

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission pay
  • Signing bonus

Ability to commute/relocate:

  • Sartell, MN 56377: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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