Cake Decorator
Full Time
Rochester Hills, MI
From $16.85 an hour
Posted Today
Job description
Position Title: Bakery Cake Decorator
Department: Bakery
Position Reports To: Store Manager
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return.. Direct and supervise all functions, duties and activities for the Bakery department. Support the day-to-day functions of the Bakery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
Department: Bakery
Position Reports To: Store Manager
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return.. Direct and supervise all functions, duties and activities for the Bakery department. Support the day-to-day functions of the Bakery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Prepare bakery items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of bakery specials.
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Recommend bakery items to customers to ensure they get the products they want and need.
- Use all equipment in deli such as the refrigerators, freezers, and ovens according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Display a positive attitude.
- Develop and implement a department business plan to achieve desired results.
- Understand the store’s layout and be able to locate products.
- Create and execute sales promotions in partnership with store management.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering,.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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