The Business Operations Director is an independent contributor who partners with the aligned functional leader(s) to mobilise R&D’s people, time and resources for maximum patient impact. The Business Operations Director acts as a dynamic, intelligent glue - identifying, defining, organising and accelerating the operational activities across R&D that are critical to delivering the R&D strategy.

This role supports implementation of the functions strategy to deliver medicines and vaccines to patients. You’ll drive the function’s performance through the application of efficient and effective operational processes and also support acceleration activities and key projects. As the Business Operations Director you will be responsible for providing close support and thought partnership to the function’s senior leader (VP level). This role is currently focused on support for the Global Site Monitoring and Engagement (GMASE) function but future alignment to a specific function(s) could change according to Business Operations’ resourcing model requirements.

This is a hybrid role requiring onsite presence 2-3 days per week on average at our Upper Providence site in Collegeville, PA or appropriate GSK sites in the Boston, MA area.

The Business Operations Director brings:

• FOCUS: Utilising tenacity, experience and expertise to turbocharge what is most critical to R&D’s success – moving with pace to progress the best opportunities, simplifying and prioritising high value activities

• EFFICIENCY: Leveraging hard data to confront whatever gets in the way of R&D performing as effectively as possible - collaborating with the best external innovation and specialist support where that makes sense.

• HEALTHY CHALLENGE: Being bold about asking difficult questions, looking for radical leaps as well as incremental changes in efficiency and injecting fresh thinking to improve how things get done.

Responsibilities include driving the implementation and monitoring of the department strategy and operational plans, organising and enabling maximum effectiveness of the leadership team. In addition, the Operations Director will provide expertise in operational excellence, providing a standardised approach to applying GSK policy, process and enterprise support services to enable the aligned department to focus their efforts on high value drug discovery and development activities.

This role will provide you the opportunity to lead key activities to support the effective running of parts of the GMASE business, working in close collaboration with other business operations support. These responsibilities include some of the following opportunities:

• Own and manage complex projects and activities from first plans to final delivery

• Commitment to delivering high quality results, overcoming challenges, focusing on what matters, execution.

• Navigate people, perspectives and processes with sensitivity and emotional intelligence

• Anticipate problems and help resolve whatever can’t be forestalled

• Facilitate discussions and debates to reach decisions

• Provide leaders with an independent viewpoint and respectful challenge to drive effective business processes. Provide insights and thought partnership to guide business leaders

• Provide guidance and practical, pragmatic support on operational issues.

• Translate team thinking into a sound and effective strategy

• Drive business performance and leverage data analysis as required

• Bring excellent judgment and relevant experience to bear on a constantly changing set of challenges and opportunities – large and small. Regularly resolve ambiguous problems and challenges so that they can be effectively addressed

• Partner with Finance, Human Resources (HR), Development Acceleration and Effectiveness to generate resource management analyses to enable LTs to appropriately resource our portfolio.

• Actively plan, facilitate and participate at Leadership Team meetings to ensure delivery of strategic and operational line needs.

• Partner with leadership team to develop and facilitate the execution of the team’s objectives.

Closing Date for Applications: March 27th 2023 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree required with minimum of 5 years of pharmaceutical experience

• 5+ years project leadership and management skills

• 5+ years working with change management approaches on a range of projects / programs at multiple organizational levels including VP level and above

• 5+ years’ experience creating/using data analytics to drive performance

• International travel required; one week every 3 months approximately

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Advanced Degree, preferably in sciences or Business Administration

• Highly motivated, agile & adept learning ability

• Ability to thoughtfully challenge status-quo

Why GSK?

We’re combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated.

In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention.

#LI-GSK

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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