Job description
Looking for a current or former restaurant general manager or owner who has sweated behind the line, sweated over the books, sweated more shift changes than you can count. Someone who has apologized to the dining room when the kitchen crashed but was also the person you “had to know” to get a table on a Saturday night. We know you have to live it to get it - that’s why we don’t hire salespeople who have to learn about restaurants, we hire restaurant people who are open to a new craft and their next chapter.
While we are an Arlington/DC-based company, we are looking for new members of our sales team to be based in San Diego, Los Angeles, Seattle, Phoenix. This is currently a work-from-home position, however, when Covid is in our rear-view mirror you will be calling on restaurants in your area in person - bringing donuts to restaurants, trading restaurant war stories and adding a whole lot of empathy to the conversation.
On-Target Earnings:
Annualized compensation for a fully ramped Business Development Associate is $80,000 - $85,000 per year (50,000 salary + commission + bonus); Commission is uncapped.*
When you hit sales quota two out of three quarters (including at least one fully ramped), you are eligible for promotion to a Senior Associate. Annualized compensation for a Senior Associate at quota is $95,000 - $105,000 per year (salary + commission + bonus). Eligibility can happen at or shortly before 12 months from your start date.
And where do you go from there? Up up up! There are several opportunities for promotion over time, and our most tenured Reps are at a Level of $200K+ at quota. Granted this takes years and granted it's not easy, but the potential is there! We will provide documentation of this in the interview process as it progresses.
Finally, for the first three months, new hires are compensated with a non-recoverable draw against commissions of $1,000 per month (a total of $3,000) to assist during your ramp-period.
*It takes approximately 7 months to complete training and reach full productivity to be considered fully-ramped. Commission plan is subject to change.
MarginEdge: Where hospitality meets technology
As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data. We are venture-backed, serve more than 3,000 restaurants, and boast a 90 +% client retention rate even after COVID.
Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 4,400+ restaurants across the US and Canada.
We enable restaurants to make magic while knowing we are doing the same for them.
How you’ll add value to MarginEdge:
- Contact restaurant owners across the country to excite them about our platform and “help us help them.” Our goal is to give restaurant managers and owners daily visibility into their Prime Costs, so there are no surprises at the end of the month.
- Generate your own business (we are making great strides with lead generation, but that will be the gravy, you make your own steak).
- Execute discovery calls or meetings (listen), then a web-based demo (listen some more and talk a little bit).
- Adhere to predefined activity metrics (includes calls, emails and visiting restaurants).
- Stay organized because you are serious about using our database platform (Salesforce) every day.
Have to Haves:
- You are a former full-service restaurant general manager with 3+ years of experience (bonus points for experience with a national or regional multi-unit restaurant chain)
- Admin duties and professional, succinct writing skills are requirements, perhaps higher than in your past restaurant positions. A writing sample will be required.
- Following your career running restaurants, you are open to your next career- a craft different from your previous, but a craft, nonetheless.
- Shifting from restaurant ops to sales, you’re still happy to work hard, and thrilled to be doing it during traditional business hours.
- Respect for process, personalization, and relevance.
- You love being a part of a team. Every day we say, “we win together” (yeah it sounds corny when we say it, but we say it anyway)
- You love restaurants. Everybody loves restaurants but you really love restaurants.
Nice to Haves:
- From your restaurant experience, you know that sales cures all and that every minute a manager is in the office is a minute that they are not with staff and / or guests.
- Hospitality tech-sales experience.
- If you do have previous sales experience, you love using a CRM system.
- You are curious. You are constantly trying to learn and improve in your craft.
- You have a hobby / passion. You love something other than your current job!
What’s it like to work for MarginEdge?
Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!
We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?
What to expect during the interview process:
As you continue to move through each round of the hiring process, be prepared to meet the hiring manager and team members:
Benefits: (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too.
We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.
- Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
- Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
- Health Savings Account with employer match (dependent upon your medical plan selection)
- Commuter benefits with employer contribution (excluding limos and helos - for now)
- Generous Life Insurance Plan
- Short and Long-Term Disability
- 11 Company-Paid Holidays
- 401(k) and matching 3%
- Stock Options to buy into everything we are doing to support this industry
- 12-week fully Paid Parental Leave
*
Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on https://www.glassdoor.com/Reviews/MarginEdge-Reviews-E2859472.htm.
Oh, and our recognition in the Washington Post as a https://www.washingtonpost.com/graphics/2021/business/top-workplaces/ to work for in 2021 and 2022!
And most important, what our customers think about our work on https://www.capterra.com/p/187718/MarginEdge/reviews/ and https://www.g2.com/products/marginedge/reviews
Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.
Job Type: Full-time
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