Bus Dispatcher (FT)

Full Time
Orlando, FL
$19.50 an hour
Posted
Job description
A bus dispatcher job description involves managing the real-time movement of buses to ensure that customers reach their desired destination on time. The role requires communication between bus drivers, passengers, and management to ensure safe and efficient transportation routes. Bus Dispatchers oversee the daily schedules of buses and provide driving directions, troubleshooting, and coordination with maintenance teams. They monitor traffic conditions and weather updates to ensure that buses can operate safely. They also provide excellent customer service by answering passengers' queries and resolving any complaints. A bus dispatcher should have excellent communication, problem-solving, and multitasking skills. They should also be able to work in a high-pressure environment, making quick decisions and providing directions to multiple bus drivers. Bus Dispatchers play a critical role in ensuring the smooth operation of a transportation service, making it an excellent career opportunity for those who enjoy working in a fast-paced dynamic environment.

Job Duties and Responsibilities
  • Schedules buses and drivers for transportation routes based on demand.
  • Communicates with bus drivers on issues or delays with their routes.
  • Monitors GPS and other tracking systems to ensure buses are on schedule.
  • Responds to emergency situations and reroute buses to avoid traffic or accidents.
  • Provides customer service to passengers with complaints or concerns.
  • Maintains records and reports on buses, drivers, and passengers.
  • Tracks inventory of bus maintenance.
  • Trains new bus drivers and ensures compliance with safety regulations.
  • Proper and intensive use of 2-way radio.
  • Sorting, collecting and filing trip sheets.
  • Ensure DOT standards and procedures are followed.



About Southeast Airport Services, Inc.:

Southeast Airport Services, Inc. (SAS, Inc.), a Certified Small and Minority Business Enterprise (MBE), is a full services facility support company that provides a wide array of services that have been customized to meet the needs of its aviation and logistics clients as well as their budget. SAS, Inc. has over 30 years of experience in package handling, sort management and belt flow simulation. Our experience provides effective operational management of the classifying and processing of consumer bags and luggage in an effective claims and damage free method.

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