Job description
Primary Objective:
Resolves customer issues and concerns on the front end in retail store to ensure positive customer relations and accurate, prompt checkout.
Company Wide Responsibilities:
1. Contributes toward ensuring a positive shopping environment for customers and a positive working environment for employees.
2. Ensures proper product handling to control shrinkage and waste.
3. Follows all company, store, and department policies and procedures.
4. Complies with federal and state regulations.
Essential Responsibilities:
1. Ensures positive customer relations by handling customer requests and inquiries in a friendly,
positive, and timely manner.
2. Communicates customer issues to appropriate department; resolves.
3. Adheres to all front end policies and procedures, including proper cash handling, proper tender and coupon handling, scanning error procedures, and price checks.
4. Completes voids, refunds, and daily cashier exception reports; may prepare bookkeeping reports and deposits.
5. Operates cash register; ensures proper handling of tender and coupons.
6. Encourages teamwork through cooperative interactions with co-workers.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree; one to six months related experience or training; or equivalent combination of education and experience.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
FUNCTIONAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools r controls and to talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand, walk, and stoop, kneel, or crouch. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations of the work environment change.
Job Type: Part-time
Pay: $13.25 - $14.80 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
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