Job description

The partnership between Tooth Fairy & Next Gen Dental gives us the ability to provide every aspect of dental care to you and your family, all under one roof. In addition to our pediatric and general dentistry, we offer an array of other dental services. We can provide your family with orthodontic care, oral & maxillofacial surgery, and implant surgery.

Every floor of our fully renovated, historic location at 360 Main Street in Ridgefield, CT, has been redesigned to create a spa-like atmosphere that is as soothing and comfortable for children as it is for adults. Our Orthodontic office is on the 1st floor, Pediatric Dentistry is on the 2nd floor, and our newest addition, NextGen Dental, occupies the 3rd and 4th floors of this beautifully restored former home.

Responsible for managing office financial transactions using practice management software. Research patient dental benefits plans to determine which services are covered and which are not, and obtain preauthorization of proposed treatment plans. Follows up on past due payments. Submits claims to insurance companies/third-party payers for timely reimbursement.

Responsibilities:

• Determine dental benefits with accuracy
• Update customer accounts with payment information
• Manage customer accounts and billing records
• Verify the accuracy of invoices and other financial documents
• Process payments and refunds
• Analyze patient data to identify discrepancies and errors
• Resolve patient billing issues promptly
• Prepare financial reports for management review
• Maintain records of patient interactions
• Create and process dental insurance claims
• Re-evaluate and resubmit rejected claims
• Consult insurance companies and Medicaid for claims and preauthorization
• Follow up with non-responsive patients to provide further information as necessary
• Good interpersonal skills
• Effective verbal and written skills
• Well-organized and detail-oriented

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Ridgefield, CT: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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