Job description

ABOUT FLETCHER’S ICE CREAM
Fletcher’s Ice Cream is a new restaurant café serving ice cream, waffles, and coffee. Our mission is to put a smile on the face of every one of our guests and to be socially responsible to our community as the first traditional ice cream shop in Northeast Minneapolis. Exceptional service to our guests and growth of our employees are our number one priorities. Throughout the pandemic, we are proud to have quickly put in measures as a small business to support online ordering, curbside, carry-out, and delivery to keep the business running and our team members safe and fully employed.

POSITION DESCRIPTION:
We need happy, fun, exciting people to come work in a fast-paced, coffee house and ice cream shop environment. As a barista, outstanding service to guests will be demonstrated through expertise in coffee-making. As a start-up restaurant, it will be necessary to play other roles, such as scooping ice cream, making waffles, running the POS, and keeping the store clean.

Employee perks:

• Competitive pay
• Multiple shifts available
• Creative environment
• Employee recognition for demonstrating merit
• Opportunities for promotion
• Free drip coffee and employee discounts

POSITION RESPONSIBILITIES:

It is important that our employees know that we are here for our guests. Our guests are not here for us.

• Open the store (morning shift).
• Close the store (night shift).
• Execute health and food safety process
• Run the POS
• Prepare coffee and espresso drinks
• Prepare and serve waffles.
• Scoop ice cream.
• Clean work areas, coffee machines, equipment, and dining area.
• Take inventory.

BASIC QUALIFICATIONS:

EDUCATION REQUIRED:- High School Diploma.

YEARS OF EXPERIENCE:- 0+ Years with High School Diploma. Experience is not necessary. We are willing to train the right person with the right attitude and work aptitude.

SPECIALIZED KNOWLEDGE REQUIRED:- Understanding of how to use espresso equipment- Consistent production espresso drinks

DESIRED/PREFERRED QUALIFICATIONS:

• Outgoing and vivacious personality
• Top-notch hospitality skills
• Ability to work well under pressure with high guest volumes
• Initiative
• Ability to work well independently
• Attention to detail
• Open-minded, flexible and works well with a team
• Reliable
• Knowledge of health, safety, and hygiene in the retail food production environment
• Ability to multitask and work efficiently on multiple stations

PHYSICAL JOB REQUIREMENTS:

• Must be able to lift and carry up to 40 pounds
• Stand for up to 8 hours with a break with repetitive motions, bending, and squatting.

Thank you for your interest. Applications must include a resume and a work-related reference.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.70 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Online ordering, curbside pick-up, contactless delivery are provided. Limited seating and rigorous cleaning measures are in place. Face coverings are currently optional at this time.

Experience:

• hospitality/food service: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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