Job description

The Automotive Service Technician functions as a skilled-level technician who capable to perform diagnostics and repairs in all areas. Candidates for the Automotive Service Technician position need to have previously worked as a B Class general service technician.
Job Duties and Responsibilities:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with Parts Department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions.
• Installs optional equipment specified by the customer or dealer.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean.
• Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Maintains and is accountable for all dealership-owned tools and manuals, returning to proper place.
• Other duties may be assigned.

Supervisory Responsibility

• This position has no supervisory responsibility.

Education/Certification and Experience

• High School Diploma or GED
• ASE Certification
• 2+ Years of Experience in a dealership or similar environment
• Experience maintaining high customer satisfaction
• Prior body work experience preferred
• High Volume Shop Experience

Skills and Abilities:

• Excels in diagnosing and repairing vehicles.
• Superior customer service.
• Strong communication skills and work ethic.
• Commitment to continuous improvement.
• Enthusiasm for the Automotive Dealership industry with a focus on customer service.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Operates all tools and equipment in a safe manner, reporting safety issues immediately.
• Reliability/Attendance is consistent.

Job Type: Full-time

Schedule:

• Day shift

Application Question(s):

• Are you at least 18 years of age?

License/Certification:

• Driver's License (Required)

Work Location: In person

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