Automotive Service Advisor/Writer

Full Time
Raleigh, NC 27603
Posted
Job description

At Midas of Raleigh, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive Service Writers/Sr. Service Writer to manage and direct key service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. We are committed to training our associates and promoting from within the organization.

Responsibilities

As one of our automotive Service Writers/Sr. Service Writers, you will help manage and direct all automotive and general service technicians in the operation of the shop, including:

  • Deliver exceptional customer service while listening and consulting with customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Help Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
  • Supervise up to 5 employees when working alone
  • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications

  • A minimum of 2-4 years of Service Writing experience
  • Professional appearance suitable for retail establishments
  • General automotive knowledge
  • Ability to Multi-Task is a must!!
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including Saturdays
  • Valid driver’s license

Additional Information

All of your information will be kept confidential according to EEO guidelines. Midas of Raleigh is an Equal Opportunity Employer.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Pay: $45,509.00 - $62,000.00 per year depending on abilities and experience

Job Type: Full-time

Salary: $45,509.00 - $62,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Day range:

  • Weekend availability

Shift:

  • Day shift

COVID-19 considerations:

Masks and constant cleaning of premises/Sterilization of each customer's car/hand sanitizer etc.....

License/Certification:

  • Driver's License (Required)

Work Location: Multiple Locations

Job Type: Full-time

Salary: $45,509.00 - $62,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Day range:

  • Weekend availability

Shift:

  • 8 hour shift

Ability to commute/relocate:

  • Raleigh, NC 27603: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Job Type: Full-time

Pay: $45,823.00 - $68,061.26 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Day range:

  • Weekend availability

Shift:

  • 10 hour shift

Ability to commute/relocate:

  • Raleigh, NC 27603: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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