Job description

Graff Chrysler Dodge Jeep Ram of Rockford is located about 15 minutes north of Grand Rapids off US-131. This position is for an experienced, full-time parts department manager who has a take charge attitude while also working as part of a team.

If your mantra is "A place for everything and everything it its place" and you have strong communication, leadership, multitasking, problem-solving, and time-management skills, we want to hear from you!

Requirements:
Valid Driver’s License (required)
High School Diploma or Equivalent (required)
Dealership Parts Counter Experience (required)
Parts Department Management responsibility (required)
Parts Department experience at a Chrysler Dodge Jeep Ram dealership (required)

Essential Duties:

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of parts department staff.
• Prepares and administers an annual operating budget for the parts department.
• Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts, and the public.
• Establishes pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Ensures that parts inventory turns as required.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager and other parts staff to ensure a timely turnaround of parts needed for internal jobs.
• Attends managers meetings.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Coordinates a prompt, efficient and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing.
• Monitors daily reports such as DOC.
• Develops and utilizes a lost sales tracking report.
• Develops sales promotions.
• Takes advantage of all manufacturers' inventory co-op advertising.
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Keeps a clean work area.
• Enforces safety requirements and OSHA Right-To-Know.
• Understands and complies with federal, state, and local regulations that may affect parts sales.
• Maintains professional appearance and attitude.
• This job requires carrying, bending, lifting, reaching (25+ pounds)
• Other duties as assigned.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekend availability

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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