Local Unit & Position Description

DNV Energy Systems Energy Management group is seeking an Assistant Operations Manager to join our DTE Energy team, to lead the programs DNV implements for Consumers Energy. The ideal candidate for this position will be an experienced leader in energy efficiency programs.This position will be based out of our DNV office in Detroit Michigan.

What You ll Do

• Work closely with utility client and internal team to implement a commercial and industrial utility customers energy efficiency program for
• Monitor program results including energy savings, quality assurance and develop recommendations to continuously improve the program under ISO 9001 standards
• Aid the Program Director in hiring, training, and supervising administrative, engineering and outreach/marketing staff to meet energy savings goals within budget
• Manage a group of sub-contractors based on defined scopes and expectations
• Develop and implement an operations strategy that will meet utility defined performance, financial, and energy efficiency savings goals
• Presentations to a variety of stakeholders, including utility customers, trade allies and utility management on program status and/or energy efficient technologies and utility incentives for these technologies
• Preparation of written reports to utility client
• The ability to find innovative ways to resolve problems
• Actively engage with the outreach sales team and other colleagues, sharing knowledge and ideas for innovation and customer success
• Gather intelligence and obtain a clear and comprehensive understanding of the client's business issues and challenges
• Support and promote established relationships with industry and solution partners to maximize energy efficiency project implementation and program awareness

Position Qualifications

What is Required

• Bachelor s Degree: business, engineering or technical discipline preferred
• Minimum of 5 years of operational, staff management, or project management experience in a technical environment, preferably in a regulated industry (government and/or utility)
• Ability to work positively with the wide range of individuals involved in program management
• Demonstrated success delivering complex programs within budget
• Willingness and ability to travel, up to 10% of the time
• Must possess a valid driver s license and be able to rent and drive a car and travel on public conveyances when required
• Strong communication skills as demonstrated by experience with presentations, papers, or other public forums; strong report-writing skills
• Strong written and verbal English communication skills
• Pre-employment drug and background screening

What is Preferred

• An energy efficiency background with a solid knowledge of energy efficient technologies and practices is strongly preferredTechnical Competencies
• Knowledge of commercial HVAC, commercial kitchen, and various lighting technologies and other commercial energy efficiency equipment
• Solid understanding of Lead Management (CRM) tools and processes
• Knowledge of operational process workflows and manage through operational metrics
• Intermediate Excel skills including, pivot tables, simple look ups and graphing
• Intermediate MS Word skills, including working with document templates
• Intermediate MS PowerPoint skills
• General Competencies
• Provide leadership through setting goals, delegating to utilize employee strength, coaching, and fostering teamwork.
• Ensure field staff meet program, quality, and services standards, implementing training plans or other measures to ensure that staff is equipped to deliver expected results to our customers.
• Communicate with impact, authenticity, and empathy
• Proactive in customer follow up and communications
• Entrepreneurial, sales professional self-starter and strong time management skills
• Able to work under tight deadlines
• Provide logistical support for marketing/sales meetings and events
• Provide resources and support for Trade Allies, contractors, and customers
• Explain technical information for non-technical audiences

**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**

What We Offer

• Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability)
• Multiple Medical, Dental, and Vision Benefit Plans to choose from
• Spending Accounts FSA, Dependent Care, Commuter Benefits, Company-Seeded HSA
• 401(K) with company match
• Company provided life insurance, short-term, and long-term disability benefits
• Education reimbursement program
• Employer-Paid, therapist-led, virtual care services through Talkspace
• Flexible work schedule with hybrid/remote opportunities

**Benefits may vary based on position, tenure, location, and employee election

How We Do It

We Care, We Dare, We Share

DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.

DNV is proud to announce being named one of Houston s best places to work in the 2022 Houston Business Journal Best Places to Work competition.

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Company & Business Area Description

DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

We provide assurance to the entire energy value chain through our advisory, monitoring, verification, and certification services. As the world's leading resource of independent energy experts and technical advisors, we help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. We are committed to realizing the goals of the Paris Agreement, and support all stakeholders to transition faster to a deeply decarbonized energy system.