Job description
Overview:
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.
Responsibilities:
As an Assistant Facilities Manager with Hines, you will assist in providing day-to-day operations management of the property. You will take ownership of certain elements of the facilities operations scope of work, lead projects, and provide response and coordination of resolution for specific requests. Responsibilities include but are not limited to:
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Ensures the day-to-day operations of the facility(s) or campus including janitorial and general maintenance are implemented and carried out in a manner consistent with Hines policies and Client directives. This is to include the management of contracts to assure all contracts are reviewed on a regular basis and are bid out as needed and assures invoices match contract pricing. -
Charged with the supervision of all maintenance programs relating to the conditions and appearance of the properties.
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Responsible, at all times, for a positive and prompt response to requests from end users and for the implementation of ongoing contract programs to constantly assess occupant needs and to assure problems are being solved promptly to the mutual benefit of the Client and the properties.
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Ensure that all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Books, Site Operating Manual, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation as required.
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Prepares, reviews, and gives input on all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex. Heavy participation in the preparation and publication of the annual budget, quarterly reforecast, and business plans.
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Assist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.
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Act as a point of contact for clients regarding all maintenance, janitorial and landscaping activities/issues/concerns.
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Ensure all activities undertaken by the vendors meet or exceed all contracted service levels and client expectations.
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Review, reconcile and approve the invoices submitted by the vendors.
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Continuously review the contracted vendors’ performance with respect to costs and quality. Report and review performance results with management on a regular basis.
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Work with vendors to evaluate new products/processes to improve quality of services and cost effectiveness.
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Coordinate all maintenance activities with clients, partners and vendors (i.e., UPS maintenance shutdowns).
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Provide project support when needed.
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Responsible for the collection, analysis and reporting of such statistical data as may be required to provide accurate and current assessment of facility management objectives.
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Assistant Facilities Manager shall be familiar with applicable areas of the management contract and all requirements contained therein.
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Monitor and ensure that vendors comply with insurance requirements and coordinate all claims as required.
Minimum Requirements include:
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Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required -
Two or more of years commercial high-rise, campus environment and facilities management s preferred
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Experience with critical system environments is desired
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Excellent interpersonal, analytical skills required
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Strong computer and systems knowledge
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Positive attitude, flexibility with work assignments and excellent customer service disposition required
Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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